Customer Service Representative - Eastvale, United States - Kinetic Personnel Group, Inc

Kinetic Personnel Group, Inc Eastvale, United States

1 week ago

Description

Kinetic Personnel Group partners with a variety of organizations across Manufacturing and Service Organizations to recruit for

Customer Service Professionals:
On a Day-to-Day Basis, a

Customer Service Representative Will:

Responsibilities:

Serve as the front line representative for the organization's brand or services , addressing customer inquiries, concerns, and requests via phone or email.
Provide accurate and timely information about products, services, and contracts.
Assist customers in resolving issues, troubleshooting, and ensuring a positive resolution to their inquiries.
Maintain a high level of professionalism and empathy while handling customer interactions.
Document customer interactions and feedback, contributing to ongoing process improvements and product enhancements.
Collaborate with cross functional teams to escalate and resolve complex customer cases.

Pay range based on experience:
$22 - $25 per hour

40+ hours per week, Monday to Friday

Qualifications:

35 years of Previous customer service experience within Manufacturing or Service Organizations
Excellent communication skills: verbal is necessary.
Strong problemsolving abilities and a proactive attitude.
Patience and empathy when dealing with customer concerns.
Ability to multitask and work in a fastpaced environment.

We look forward to working with you Please submit your resume today.

KPG Team

Meet Your Recruiter

Carolina Martinez

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