Julia Maciel

With over two decades of professional experience, I bring a wealth of knowledge and a diverse skill set to the administrative realm. My journey in the business world began in 1999 and has since spanned various roles and industries, allowing me to cultivate a deep understanding of operational excellence, client service, and strategic oversight.

I am deeply passionate about making a difference both in the workplace and in the wider community. My work is driven by a commitment to causes that touch the heart—animal welfare and the fight against child abuse. These passions fuel my dedication to creating a positive impact and resonate with my professional ethos of empathy and care in customer relations.

Specializing in account management and operational leadership, I pride myself on my meticulous attention to detail and an unwavering focus on quality and efficiency. These attributes have been instrumental in my success as a freelance Portuguese to English translator, where precision and cultural sensitivity are paramount.

My background in data entry, customer service, and account coordination has equipped me with superior organizational abilities and a knack for managing complex information systems. My communication skills, both verbal and written, are honed to ensure clarity and effectiveness in cross-cultural contexts.

As a multilingual professional, my proficiency in English and Portuguese, along with foundational knowledge of Spanish and French, allows me to bridge communication gaps and foster inclusive environments. This linguistic versatility complements my role as an international account manager, where I've thrived in providing exceptional customer service and building robust client relationships across the globe.

In my previous tenure as an accounts manager and international account manager, I've successfully managed and overseen portfolios, ensuring data integrity, and spearheading customer-centric strategies. My leadership qualities shone as a sales manager, where I trained and guided teams while ensuring compliance and operational excellence.

As a Senior Director of Operations, I demonstrated strategic acumen in setting and achieving performance goals, cultivating a productive workforce, and optimizing operations and financial performance.

My academic pursuits in psychology from Norco College are a testament to my commitment to continuous learning and understanding human behavior, an invaluable asset in administrative and operational roles.

In every capacity, I have strived to be a self-starter, a conscientious team player, and an advocate for efficiency. My experience is complemented by proficiency in various software, including MS Office 365 and ERP systems, which enhances my ability to manage data and streamline processes.

I am eager to leverage my extensive experience and passion for service to become an invaluable asset to your company, driving forward our shared goals with vigor, integrity, and an unwavering commitment to excellence.

I have over two decades of robust experience in administrative leadership, customer service, and operational management, which commenced in 1999. My professional ethos is underpinned by a detail-oriented approach, exceptional communication abilities, and superior organizational skills, coupled with an unwavering ability to meet project deadlines.

In my tenure as an Accounts Manager and International Account Manager, I have managed and overseen data and account configurations with a meticulous eye for accuracy. My responsibilities also extended to fostering sustainable client relationships internationally and ensuring adherence to health and safety standards across the board.

My roles in sales and office management allowed me to display my leadership qualities, where I trained property managers, conducted compliance audits, and managed marketing initiatives and client databases. As a Senior Director of Operations, I was entrusted with strategic planning, staff supervision, and maintaining stakeholder relationships, ensuring the smooth operation of the business.

Fluency in multiple languages including English, Portuguese, Spanish, and French has been a cornerstone of my international communication, enhancing my effectiveness as a translator and in international customer service. Complementing my professional experience, I am currently pursuing a degree in psychology, which continues to fuel my growth and understanding of human behavior.

Social advocacy is a passion of mine, particularly in the realms of animal welfare and anti-child abuse, reflecting my deep commitment to societal well-being within my professional endeavors. My technical acumen spans across MS Office, ERP, and supply chain management software, fortifying my administrative and operational capabilities.

I am currently advancing my education with an Associate of Arts in Psychology from Norco College, with an expected graduation date in 2023. This academic pursuit is not only a testament to my commitment to lifelong learning but also enriches my understanding of human behavior—a valuable asset in any professional context. Through this program, I'm gaining insights that are directly applicable to the workplace, from enhancing interpersonal skills to applying psychological principles to organizational challenges.