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    Marketing Technology and Operations Manager - Waltham, United States - Rocket Software

    Rocket Software
    Rocket Software Waltham, United States

    6 days ago

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    Description
    It's fun to work in a company where people truly BELIEVE in what they're doing

    Job Description Summary:

    As a Marketing Technology and Operations Manager, you'll have the primary role of managing the day to day marketing processes of the business, working closely with marketing managers, the sales operations team, finance department and other departments as needed in relation to executing marketing campaigns and technologies.

    It is the Manager's responsibility to ensure that there is smooth execution of all marketing programs.

    The Marketing Operations Manager also plays a leading role in marketing strategy formulation and the general improvement of the effectiveness of the entire marketing department in solving marketing technology challenges.


    Essential Duties and Responsibilities:

    Technology:
    Support and drive the standardization and rationalization of the Marketing technology toolsSupport the digital/virtual MarTech stack ensuring optimal performance, strategic integrations, user adoption and reportingPartner with the IT team with Marketing data requests and ensuring data flows seamlessly within the Marketing ecosystem for actionability and reporting

    Process Improvement:
    Develop and monitor improvement strategies for operational processesWork closely with many different groups to manage requirements including technology, architecture, operations, marketing strategy, customer experience and moreAdministration and SupportServe as administrator and business owner of Marketing Automation Platform driving adoption, support, and recommendations to increase utilization and ROIHelp troubleshoot issues as they arise within the various platformsMaintain outstanding technical support in a high-performance company culture that emphasizes superior quality, continuous improvement and productivity standards

    Required Qualifications:
    At least 5 years of recent marketing technology experience and project delivery with a minimum of three years of experience leading teams; management consulting experiencePrevious experience with MarTech platform delivery (Marketo, Salesforce Marketing Cloud, etc.)
    • Marketo PreferredKnowledge of modern marketing processes and technology within Digital (including CMS, CXM, Marketing Automation, CDP's, etc), IT infrastructure and application development and proven experience in digital leadershipAbility to handle multiple projects simultaneously and thrive in a fast paced environmentStrong analytical and technical skillsStrong oral and written communication skills, including presentation skillsStrong problem solving and troubleshooting skillsPMP and CSM certifications a plusEducation:Bachelor's or graduate degreeThe base salary range for this role is $85, $104,073.
    00 /year. Exact compensation may vary based on skills, experience, and location.

    What Rocket Software can offer you in USA:

    Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)Healthcare coverage options to fit you (and your family's) needsRetirement savings, with matching contributions by Rocket SoftwareLife and disability coverageLeadership and skills training opportunitiesTwo paid work days for off-site trainingRocket Software Inc.

    is committed to creating a diverse environment and is proud to be an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

    If you need special assistance or an accommodation while seeking employment, please call:

    or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.

    #LI-RemoteIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
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