Transit Operations Manager - Boston, United States - Transit Connection, Inc.

Description

The Transit Operations Manager supervises Bus Operators and administrative/dispatch staff for the VTA on Martha's Vineyard Island, which includes the fixed routes as well as the LIFT paratransit routes.

• Oversees the daytoday operation services, ensuring transportation is safe, efficient, and cost effective.
• Holds operations staff and operators accountable through open communication, employee participation, and performance management.
• Prepare and submit weekly payroll figures and reports as well as ensuring accurate recordkeeping while updating operator Fringe Benefit data.
• Maintain operator records, ensuring all required licensing, testing, and documentation is current.
• Aide in Controlled Substance and Alcohol Policy administration / Schedule operators for preemployment & ongoing random testing screenings
• Roster Operators / Oversee Work Bid selections.
• Prepare essential documentation, including driver "paddles", work schedules, passenger route information, onboard literature.
• Organize required operator training schedules, handbooks, and training manuals.
• Prepare Incident & Accident reports / Logs for Operational Anomalies, Weather Conditions, Farebox Problems, Passenger Complaints, Service Suggestions, etc.
• Generate and Proof Driver "Paddles", Service Maps, Departure Sheets, etc.
• Dispatch Fleet / Head-Way service operations.
• Maintains a strong relationship with the labor union as well as participates in labor relations, including administering discipline and facilitating the grievance process.

• Bachelor's Degree preferred.
• Valid state Driver's License. Having a CDL with passenger endorsement is a plus
• Three (3) years of leadership experience. Management role in a transit and/or union environment with motivation, support, and development of direct reports is preferred.
• Must have an "All Handson Deck" work attitude and management approach.
• Experience with working with unionized staff and CBA is preferred.
• Must have a faultless criminal record and safe driving record.
• Able to obtain a Class B Commercial Driver's License with Passenger and Air Brake Endorsements
• Demonstrated ability to communicate effectively, build morale, motivate personnel, promote team effectiveness, diffuse conflicts, negotiate common solutions to differences of opinion.
• Capable of carrying out both oral and written instructions in an independent manner
• Able to prioritize and deal with multiple tasks, analyze complex issues and make sound decisions.
• Be/Become familiar with major and secondary roads found on Martha's Vineyard.
• Effectively and efficiently reroute vehicles in case of accidents or road closures.
• Be able to adapt to everchanging challenges and learn quickly.

• Competitive salary.
• Health Insurance.
• Vacation and sick/personal days.
• Companymatched Simple IRA plan.

• 401(k)
• 401(k)

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends as needed

• Boston, MA (required)

• Boston, MA: Relocate before starting work (required)