- Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
- Answering phone calls/email inquiries for all things related to PIV credentials and access control matters.
- Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
- Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
- Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
- Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
- Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
- Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
- Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
- Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
- Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
- Provide excellent customer service to address questions and concerns related to the enrollment process.
- Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
- Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
- Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
- Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
- Experience with Microsoft Excel for data management, coordination, and reporting.
- Ability to adapt to changing security procedures and requirements.
- Prior experience in a similar role, customer service, or administrative position may be advantageous.
- Attention to detail and strong organizational skills.
- Excellent interpersonal and communication skills.
- Ability to handle confidential information with discretion.
- Perform other job-related duties as assigned.
- High School diploma, GED certification
- US Citizenship required.
- Active Public Trust/MBI clearance or the ability to obtain one.
-
Grounds Maintenance Worker
2 days ago
Susquehanna Area Regional Airport Authority Middletown, United StatesThe Harrisburg International Airport is a commercial service small hub airport that serves approximately 1.4 million passengers annually as well as 3 general aviation airports. The Airport Worker I is an entry level position in our Grounds Maintenance department responsible for d ...
-
Security Officer
1 week ago
Collins Aerospace Windsor Locks, United States**Date Posted**: · **Country**: · United States of America · **Location**: · 01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USA · **Position Role Type**: · Onsite · Security Officer will perform a wide variety of duties required for the efficient operat ...
-
Cardiac Cath Lab Tech
1 week ago
Amergis Hartford, United StatesPay: $2,320 - $2,614 per week · Assists physicians with diagnosing and treating cardiac and peripheral vascular disease and cardiac arrhythmias in the Cath/EP Lab. Specializes in the care of patients undergoing PTCA, stent placement, IABP placement, EP devices and ablations. The ...
-
Project/Program Manager
1 week ago
Abacus Hartford, United StatesSummary · Requisition ID · PM4-DPH · Quantity Requested · 1 · Submission Deadline · 05/17/2022 · Description · 1. REQUIRED AGENCY · State of Connecticut Department of Public Health · 410 Capitol Ave. · Hartford, CT · CURRENT SYSTEMS / PROJECTS OVERVIEW · The State of Connecticu ...
-
Senior Supply Chain Analyst
2 weeks ago
Twin Health, Inc. Hartford, United StatesAt Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin , a dynamic representation of each individual's unique metabolism, built from thousands of data points collected daily via non-invasive s ...
-
Field Sales Manager Connecticut, CT
1 week ago
Liquid Death Hartford, United States**Field Sales Manager Connecticut, CT** · at Liquid Death Mountain Water · Connecticut · **About the Job:** · As Field Sales Manager you will be responsible for delivering sales & distribution goals for key retailers, OnPrem, UDS & all other channels of business. This is a heav ...
-
Sr. Training
2 weeks ago
Opportunities at MEMIC Hartford, United StatesSr. Training & Development Specialist - Workers' Compensation · The Senior Training & Talent Development Specialist is responsible for designing and implementing best-in-class training programs, driving operational excellence, and fostering a culture of innovation. This role wil ...
-
Project Manager, Sr
1 week ago
Expedite Technology Solutions LLC Hartford, United StatesThis is Us · The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join t ...
-
Certified Nursing Assistant
4 days ago
Presbyterian Home for CNY New Hartford, United StatesJob Description · Job DescriptionPAY RATES FOR THI JOB HAVE RECENTLY INCREASED. STARTING RATE IS NOW $20.20 Under the direction of the Unit Manager or Charge Nurse provides resident care to assigned resident as outlined by each individual resident plan of care. Essential Job Duti ...
-
Regional Sales Manager, SLED
2 weeks ago
Okta, Inc. Hartford, United StatesOkta · **Regional Sales Manager, SLED** · **** · **Position Description:** · Our SLED RSM will lead the sales process within an assigned territory of business within the SLED market. · We need an RSM who will continually ensure assigned territory growth and profitability by deve ...
-
Summer Camp Assistant Director
2 weeks ago
Steve & Kate's Camp Hartford, United StatesCamp Dates: 6/17 - 8/16 (additionally, one weekend to set up, one weekend to breakdown, and an orientation date TBD) · Camp Hours: 8:00 am - 6:00 pm (actual shifts will vary) · Hourly Wage: $ $21.50 · At Steve & Kate's, we put radical trust in kids so that they learn to trust the ...
-
Professional Services Representative
2 days ago
Interactive Brokers Hartford, United StatesAct as liaison to Interactive Broker's top-tier clients, including financial advisers, premium retail customers, financial institutions and hedge funds, striving to provide solutions to inquiries while complying with all policies, practices and procedures. · Problem management wi ...
-
Advanced Lead Engineer
3 days ago
GE Aerospace Hartford, United StatesWe are looking for your talent to help us invent the future of flight in the Advanced Technologies Organization at GE Aerospace. Looking to impact aviation for years to come? Your work on RISE technologies, including our open fan architecture, will usher in a new era of propulsio ...
-
Health and Wellness Director
4 days ago
ParadigmWorks Group Inc Hartford, United StatesWe are vigorously seeking a · Registered Nurse (RN) · to fill an immediate Wellness Department Manager vacancy. · This is an ideal position for an RN that wants a Monday – Friday, 8:30 – 5:30 work schedule. · The RN we seek will Direct the Health & Wellness Department for the d ...
-
Human Resources Specialist
6 days ago
ParadigmWorks Group Inc Hartford, United StatesParadigmWorks Group Inc. is currently seeking an energetic, people-oriented Human Resouces Specialist to join our dynamic team in Hartford, CTAbout Us:Our company was founded with the intent of empowering individuals by providing a vehicle for matching talented individuals with e ...
-
Human Resources Specialist
1 week ago
ParadigmWorks Group Inc Hartford, United StatesParadigmWorks Group Inc. · is currently seeking an energetic, people-oriented · Human Resouces Specialist to join our dynamic team in · Hartford, CT · About Us: · Our company was founded with the intent of empowering individuals by providing a vehicle for matching talented ind ...
-
TEAP Specialist
1 day ago
ParadigmWorks Group Inc Hartford, United StatesParadigmWorks Group Inc. is currently seeking an energetic, people-oriented TEAP Specialist to join our dynamic team in Hartford, CTAbout Us:Our company was founded with the intent of empowering individuals by providing a vehicle for matching talented individuals with employment ...
-
Programs Manager
1 week ago
ParadigmWorks Group Inc Hartford, United StatesParadigmWorks Group Inc. · is currently seeking an energetic, people-oriented · Programs Manager to join our dynamic team in · Hartford, CT · About Us: · Our company was founded with the intent of empowering individuals by providing a vehicle for matching talented individuals ...
-
CTT Supervisor
4 days ago
ParadigmWorks Group Inc Hartford, United StatesParadigmWorks Group Inc. · is currently seeking an energetic, people-oriented · CTT Supervisor to join our dynamic team in · Hartford, CT · About Us: · Our company was founded with the intent of empowering individuals by providing a vehicle for matching talented individuals wi ...
-
TEAP Specialist
1 week ago
ParadigmWorks Group Inc Hartford, United StatesParadigmWorks Group Inc. · is currently seeking an energetic, people-oriented · TEAP Specialist to join our dynamic team in · Hartford, CT · About Us: · Our company was founded with the intent of empowering individuals by providing a vehicle for matching talented individuals w ...
HSPD-12: Government Badging - Hartford, United States - Citizant
Description
Job Description
Job DescriptionCompany DescriptionCitizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job DescriptionSalary Range: $38,000 - $49,800 (depending on experience).
Duties and Responsibilities:
Enrollment Process Management:
Documentation and Data Collection:
Verification and Authentication:
Data Security and Privacy:
Communication:
Recordkeeping:
Compliance and Training:
Required Competencies:
Education:
Clearance Requirement:
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.