Sr. Training - Hartford, United States - Opportunities at MEMIC

Description

Sr. Training & Development Specialist - Workers' Compensation

The Senior Training & Talent Development Specialist is responsible for designing and implementing best-in-class training programs, driving operational excellence, and fostering a culture of innovation.

This role will design, develop, and deliver comprehensive training programs to enhance the skills and knowledge of our employees, with a particular emphasis on insurance operations, workers' compensation claims handling, and soft skills development.

Reporting directly to the Director, Training & Talent Development, the incumbent will oversee all training initiatives supporting core insurance operations and business goals.

Responsibilities:
Conduct thorough needs analyses to identify training gaps and opportunities within the organization.

Design and develop engaging and effective training curricula, materials, and deliverables tailored to the insurance industry as well as soft skills training programs.

Prepare facilitator and participant guides to support effective training delivery.
Deliver in-person and virtual training sessions, workshops, and seminars to ensure consistent knowledge transfer and skill development.

Collaborate with subject matter experts, particularly in the areas of workers' compensation claims handling and insurance operations, to ensure the accuracy and relevance of training content.

Participate in the rotation for facilitating the organization's onboarding experience for new employees.
Ensure training materials are up to date, engaging, and aligned with organizational goals and industry best practices.

Stay up to date with industry trends, best practices, and regulatory changes to ensure training content remains current and compliant.

Contribute to the creation and implementation of talent development strategies, including succession planning, career pathing, and leadership development initiatives.
Utilize project management frameworks to plan, execute, and manage special training projects.
Mentor and provide guidance to team members, ensuring the delivery of high-quality training solutions.

Minimum Knowledge, Skills, and Abilities:

Minimum 5 years of experience in Property & Casualty Workers Compensation indemnity claim handling and deep understanding of the insurance industry required; 7+ years preferred.

Proven ability to deliver effective in-person and virtual training programs, with expertise in training & talent development preferred.
Excellent communication, presentation, and facilitation abilities.
Excellent written and verbal communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
A deep personal commitment to nurturing employees' skills and growth.
A proactive approach to building rapport with stakeholders to understand needs and gather ongoing feedback.
Willingness to obtain and maintain required certifications in learning and development.
Proven experience mentoring and leading projects.
Proficient in Microsoft PowerPoint, Excel, Word, and Outlook.
Willingness to travel as needed.
Our comprehensive benefits package includes all traditional offerings such as:
Health Insurance options, Dental Insurance options and Vision Insurance
Employee Life Insurance/AD&D and Dependent Life Insurance options
Short-term & Long-term Disability
Health Savings Account with potential employer match
Flexible Medical and Dependent Care Account
Critical Illness Insurance
Employee Assistance Program
Legal/Identify Theft Insurance options
Long Term Care Insurance
Pet Insurance
401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
5 weeks of Paid Time Off (PTO)
7 paid holidays
We also offer other benefits to help foster a healthy, balance lifestyle such as:
Student loan paydown and refinancing assistance
Educational assistance for job related courses, seminars, certifications or degrees
One paid day every year to volunteer for your non-profit of choice
On-site fitness center (Maine & Virginia) or fitness reimbursement
Sit-Stand desks & daily stretch breaks

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law.

MEMIC is an equal opportunity employer encouraging diversity in the workplace.
What is the highest level of education you have completed?

Please select
If you are under 18 and it is required, can you furnish a work permit?

Please select
Are you legally eligible for employment in this country?

• Will you now or in the future require sponsorship?
• What is your desired annual salary or hourly rate of pay?

Will you relocate if the job requires it?

• Will you travel if the job requires it?
• Are you able to perform the "essential functions" of the job for which you are applying (with or without reasonable accommodation)?
• Have you entered into an agreement with any former employer or other party (such as a noncompetition agreement) that might, in any way, restrict your ability to work for our company? If yes, please explain.

What is your mailing address?

Have you ever been employed here before? If yes, give dates.

Have you submitted an application here before? If yes, please give date(s) and position(s).

Please explain any terminations or gaps in experience. If not applicable, please put N/A.

Please list the name, title, telephone number and email of 3 business references. Please indicate their relationship to you. Supervisors preferred.

I hereby certify that the information contained in the employment application I submit to Maine Employers' Mutual Insurance Company, hereinafter referred to as ("MEMIC") or ("the Company") is true and complete to the best of my knowledge.

I understand that material omissions or falsification of this application may result in my disqualification from consideration for employment or dismissal from employment.

I understand that my employment is subject to a satisfactory check of references.

I authorize MEMIC and/or its designees the right to investigate the information given and to secure additional information, if necessary.

I authorize my previous employers, educational institutions and all other individuals and organizations listed in this application form to provide information about my employment, work habits and character.

I agree that MEMIC, and/or its designees and my previous employers, educational institutions and all other individuals and organizations listed in this application form will not be held liable in any respect if an employment offer is not made, is withdrawn, or my employment is terminated because of furnishing necessary information incident to the employment process.

I understand that MEMIC is in no way obligated to provide employment and I am in no way obligated to accept employment, if offered.

This application does not bind either party, and the statements contained herein do not constitute and should not be interpreted to constitute any sort of contract of employment for a specific period of time.

I understand this application for employment is valid for 30 days only. Consideration for employment after 30 days requires a new application.

I understand that upon offer and acceptance of a position with MEMIC, I will be required to provide documentation establishing my identity and eligibility to be legally employed in the United States.

I understand that employment at MEMIC is employment at will. Employment may be terminated with or without cause at any time by me or by the Company.

Terms and conditions of employment with MEMIC may be modified at the sole discretion of the Company with or without cause and with or without notice, except as may be required by law.

I also understand that other than the President of the Company, no one has the authority to make any agreement for employment other than for employment at will or to make any agreement limiting the Company's discretion to modify terms and conditions of employment.

MEMIC is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, national origin, color, religion, age, gender, sexual orientation, gender identity or expression, disability, genetic information, military and veteran status, or any other protected status under applicable federal, state or local law.

If you agree to the above, please type your first and last name and today's date.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Opportunities at MEMIC's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number
Expires 04/30/2026
Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Opportunities at MEMIC's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Please select

Gender

Are you Hispanic/Latino?

Please select

Are you Hispanic/Latino?

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Please select

Veteran Status

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number

Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .
How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.

Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Disability Status

Please select

Disability Status


PUBLIC BURDEN STATEMENT:

According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.

This survey should take about 5 minutes to complete.

#J-18808-Ljbffr