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    Professional Services Representative - Hartford, United States - Interactive Brokers

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    Description


    Act as liaison to Interactive Broker's top-tier clients, including financial advisers, premium retail customers, financial institutions and hedge funds, striving to provide solutions to inquiries while complying with all policies, practices and procedures.

    Problem management with focus on wide scale service issues


    Core competences include:

    handling trade-related issues, trade and margin analysis, account management and funding, product (cash market, equities and derivatives) and exchange knowledge (global), technical services, securities regulations.

    Internal coordinator to various departments such as technical operations and programming, analyzing and escalating issues appropriately.
    Qualifications


    Education:
    Bachelor's degree in Finance, Economics, Business Administration or other related field, or equivalent work experience. The candidate must possess general market knowledge in futures, options, and the equities markets.

    Experience:
    recently graduate to 3 years financial industry experience preferred with client services background.


    Skills:

    Strong interpersonal and written communication skills. Must demonstrate excellent analytical and problem resolution skills.
    Computer

    Skills:

    Working knowledge of PC technologies, including Microsoft Word, Excel, Databases. Programming and/or UNIX experience a plus.

    Registrations:
    IBG LLC will sponsor:

    FINRA Series 7.
    Company Benefits & Perks

    Competitive salary, annual performance-based bonus and stock grant
    Retirement plan (401K) with company match
    Excellent health and welfare benefits including medical, dental, and vision benefits
    Wellness screenings and assessments, health coaches and counseling services through Employee Assistance Program (EAP)
    Paid time off and a generous parental leave policy
    Daily company paid lunch and a fully stocked kitchen with healthy options for breakfast and snack
    Corporate events including team outings, dinners, volunteer activities and company sports teams
    Education reimbursement and learning opportunities with Udemy
    Modern offices with sit/stand desks and multi-monitor setups
    Company Overview

    Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc.

    , based in Greenwich, Connecticut (NASDAQ:
    IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers.

    IBKR's premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account.

    IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.

    Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.

    Our headquarters are in Greenwich, CT, USA.

    IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Luxembourg, Russia, Singapore, Switzerland and United Kingdom.

    IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.
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