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Operations Manager
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General Manager- Operations - Miami, FL, United States - Painters Supply & Equipment Co
Description
Full-timeThe General Manager is responsible for making sure each location in the region runs smoothly, cleanly and in compliance with company standards.
Ensure effective operation of stores in accordance with specific location performance standards as set by Company policy.Monitor operations to optimize performance potential.
Control expenses, remaining within budget, and maintain required records/documentation and submit required reports, documentation, and summaries within given deadlines as required by management.
Ensure that Store Managers train and cross train personnel in their duties utilizing Company training aides including Company recommended programs.
Implement bi-monthly Store Audits.Direct and guide reporting managers in the performance of their job duties.
Identify potential problems and work through with sales support network.
Conduct self in professional manner to ensure customers' quality and service expectations are met.
Give immediate attention to customer comments and complaints and mediate to resolution. Monitor safety standards to ensure compliance with Company and Governmental regulations.
Monitor and ensure the implementation and compliance with Company security standards including opening/closing store, truck security inspection, etc.
Develop and implement collaborative processes to insure Industrial and Automotive are working together as one cohesive business unit.
Bachelor's Degree in Business, Finance or related field, or
~5+ years' experience in inventory, distribution and operational procedures.
~ Billingual in English and Spanish
~ Efficient in Microsoft office products; Excel, and Word
Computer work will be approximately 25% of your time.
TRAINING:
~ Attend various seminars and training as required.
If usage of employee's own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy.
Employee must be licensed and able to operate vehicle in accordance with state law including commercial drivers license if required.
Must have acceptable driving record from State Motor Vehicle Bureau. Overnight travel may be required on an occasional basis.#