Director of Sales - Walnut Creek, United States - Pinstripes

Pinstripes Walnut Creek, United States

Found in: Appcast Linkedin GBL C2 - 3 days ago

Description

DIRECTOR OF SALES

The Director of Sales is the Leader of a specific Pinstripes location; helps motivate, mentor, and develop their team to reach their highest potential in event and catering sales.

Event & Catering Sales Growth:

Sales Strategy

Owns the Quarterly Event and Catering Sales Strategy set by Company Leadership
Effectively communicate the strategy progress and results to Leadership

Business

Drive new business
Build return business
Distribute incoming event and catering leads to appropriate team members
Motivate and encourage team to refer event/catering business
Be Creative in Selling when it is Beneficial for the Venue
Educate team on conversion and develop team members to reach and maintain conversion of 69% or higher

Event & Catering Packages and Options

Understand all Event & Catering Packages and Options
Exhibit the ability to Sell these Packages and Options
Marketing & Promotions
Utilizes the Marketing Tools to gain leads
Utilizes current promotions to close business
Be Creative in bringing new marketing ideas
Add input on monthly local Store Marketing calls
Team Market Focus
Understand competitors and how to win against them
Stay on top of market trends
Stay connected with community and top decision makers in market
Ability to perform through Market Research
Guest Engagement
Manage the team to maintain a guest-centered focus
Positively interact with guests to create repeat business
Fully solve negative guest experiences
Be involved with VIP guests as necessary
Relationship with Venue Leaders
Work seamlessly with General Manager and Executive Chef
Reporting
Ensure that Sales Reporting is accurate, and understand individual and team sales numbers
Be in Tune with Sales Budgets for the Fiscal Year
Understand the key KPI reports

Coaching & Team Development:

Team Growth

Understand sales team's goals and career path
Understand sales team's strengths and areas of opportunity
Perform sales team one on one conversations
Perform sales team personal evaluations
Own the continued education training program
Sales Manager and Catering Sales Manager Training Program
Own the initial sales team training program and hold team accountable to their potential
Assist with onboarding new sales team members
Assist with recruiting process when needed

Uphold Systems & SOPs

Selling Packages and Space
Ensure that Explanations and Descriptions are accurate
Ensure that the Sales Team is Maximizing the Space
Obtaining BEO Details within Appropriate Time Frame
Ensure that BEOs are detailed by their deadline
BEO Details with Correct Execution Information
Ensure BEOs make sense operationally
Apply room capacities, floor plans, etc.
BEO Details with Correct Financial Information
Apply room minimums, financial charges, etc.
Maintain Direct Billing clients, and ensure timely payment
Execution of the "Pass Off"
Ensure that all events are greeted by a member of the sales team
Ensure all guest concerns are fully addressed
FOH & BOH Execution of SOPs
Check room set ups, food presentation, service timing
Balancing Event Financials
Ensure that your assigned event financials are correctly balanced

Requirements:

Previous High-Volume Sales Experience (5+ Years) preferably in hospitality, restaurant, and/or entertainment venue
Previous Director Level Experience (2+ Years)
Ability to motivate others
Ability to create a positive culture
Demonstrates deep knowledge of the location market
Capable of managing multiple projects simultaneously while remaining calm under pressure
Extremely Organized and Efficient
Flexible in approach, can readily adopt to business and team needs and changes
Excellent Computer Skills (Microsoft Word, Excel, Gmail)
Previous CRM usage preferred
Excellent Communication and Leadership Skills

Benefits:

Competitive Base Salary + Commission Structure
Bonus Program
Stocks in a Growing Company
401K Program
Health Insurance Options
Personal Time Off

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