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IT Support Specialist
1 week ago
ConAm Management Corporation San Diego, United States**WHAT WE ARE LOOKING FOR**: · We are looking for a **IT Support Specialist** to join our team at the corporate office, this position is a hybrid work schedule. · **This position is** **Full-Time | Hourly | Full Benefits eligible.** · **Pay Range: $25 - $28 / Hour** · **Responsib ...
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Support Specialist
2 weeks ago
YMCA of San Diego County San Diego County, CA, United StatesID: · **18487** · - Job Status: · **Accepting Applications** · **At the Y, it's more than a job - it's bettering our community.** · **Ready to join us?** · **Y our non-profit organization?** · - Complimentary Y Membership for the entire family · - Opportunities for Professional G ...
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IT Support Specialist
1 week ago
Aero IT San Diego, United States**Job Summary**: · **Duties/Responsibilities**: · - Receive, handle, and transfer telephone calls. · - Resolve technical requests categorized as "Level I & Level II Complexity" · - Escalate technical requests categorized as "Level III or above in complexity" · - Perform technical ...
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Peer Support Specialist
1 week ago
Veterans Village of San Diego San Diego, United States**WE WANT YOU ON OUR TEAM** · VETERANS VILLAGE OF SAN DIEGO has been serving veterans for over 40 years. It takes determination and commitment to overcome the challenges of homelessness and chemical dependency, and we are here to serve those who have graciously served us - our VE ...
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Desktop Support Specialist
2 weeks ago
Harris & Associates San Diego, United States**Harris **is a 100% employee-owned company focused on solving today's complex challenges in planning, design, and construction of public infrastructure. Our offices and project sites span the West Coast in California, Nevada, and Washington with a staff of over 260 employee-owne ...
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Donor Support Specialist
2 weeks ago
Girl Scouts San Diego San Diego, United StatesShift: First Shift · **Are you looking to embark on a rewarding work experience? If you're passionate, innovative, and thrive in a collaborative environment, our Donor Support Specialist might be a perfect fit for you Bring your skills and enthusiasm to the table as we work toget ...
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Desktop Support Specialist
1 week ago
California State University San Diego, United States**Job no**: 538872 · **Work type**: Staff · **Location**: San Diego · **Categories**: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location) · **Position Summary** · The Desktop Support ...
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Laboratory Support Specialist
1 week ago
Mentor Technical Group San Diego, United StatesMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, ...
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User Support Specialist
2 weeks ago
Forward Slope Inc. San Diego, United StatesForward Slope, Inc. (FSI) is seeking a User Support Specialist to provide content management, technical, and end-user support for users of the US Navy's PEO MLB Logistics IT Services (LOG IT) Integration and Infrastructure (I&I) program. This is an onsite position located in San ...
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Ehr Support Specialist
2 weeks ago
St. Paul's Senior Services San Diego, United StatesSan Diego's St. Paul's PACE program (Program of All-Inclusive Care for the Elderly). This innovative program is for individuals 55 years or older, who are living with chronic illness, or disabilities and need coordinated medical care to continue living as independently as possibl ...
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Program Support Specialist
1 week ago
Epsilon San Diego, United StatesThe Onboarding Administration team consists of on-site individuals that are categorized into set up & validation, quality control, and audit functions. These individuals are responsible for the onboarding, activation, maintenance, and monitoring of all dealerships enrolled that a ...
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Lab Support Specialist
2 weeks ago
Flagship Facility Services LLC San Diego, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · - We're committed to bringing passion and customer focus to the business._ · The pay rate or range for this position is: $$ $21.50 per hour · **Job Summary**: · Interested in a career in the Biotech/ ...
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Chemical Support Specialist
1 week ago
Mentor Technical Group San Diego, United StatesMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, ...
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Sales Support Specialist
4 days ago
Word & Brown Companies San Diego, United States_(Pay Range: $19.50/hr - $24/hr DOE )_ · **Purpose of Position**: · **Essential Functions**: · **Quoting Inbox** · - Review quote request for required information: ER zip, EE info etc. and oversee submission and accurate receipt from Shared Services. · - Report quote errors to RV ...
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Scm Support Specialist
2 hours ago
Neotecra, Inc San Diego, United States**Business content**: · - Data input/output/update task assistance (Customer PO/Vendor PO/Purchasing/Sales IV) · *Requires someone with experience in data input/output using the system. · - Data update and confirmation/communication of Excel log sheet · - Import cargo tracking an ...
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Information Technology Support Specialist
1 week ago
San Diego Metropolitan Transit System San Diego, United StatesMaintaining efficiency and economy in operations management requires flexibility in job assignments. While each employee shall have a primary responsibility for the job in which that employee has been hired or later promoted to, each employee may be expected to perform other jobs ...
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New Business Support Specialist
2 weeks ago
IGOE & COMPANY INCORPORATED San Diego, United StatesOverview: · **Responsibilities**: · - Creating/updating proposals and new client contracts as directed · - Provide excellent customer service · - Perform data entry tasks accurately and efficiently · - Creating/Updating both prospective and new client contracts · - Maintaining pr ...
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Beverage Services Support Specialist
1 week ago
USS Midway Museum San Diego, United States Part time**SAN DIEGO, CA** · The USS Midway Museum is an immensely popular event venue. Its unique downtown location, convention center proximity and 360-degree panorama view make it an unparalleled venue for every occasion. More than 700 private and active-duty Navy events are held annua ...
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Administrative and Technical Support Specialist
2 weeks ago
Amentum San Diego, United StatesAmentum is seeking an **Administrative and Technical Support Specialist**. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with mínimal guid ...
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Physical Therapy Support Specialist
1 week ago
Concentra San Diego, United States Full timeOverview: · Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a tim ...
Client Development Support Specialist - San Diego, United States - Renovate America
Description
Position OverviewThe Support Specialist provides operational/transactional support to all Renovate America customers (contractors, property owners, lenders, municipal partners, and internal field sales); offering full lifecycle support (Underwriting > Post Application Activities > Closing > Post Funding) for customer interactions delivered via a Contact Center work distribution/queue mechanism.
KeyResponsibilities
Provide transactional support for contractors (applications, collection of product details and finance document generation, change order processing, project completion confirmation, and funding submission assistance) via reactive (inbound) inquiries and proactive (outbound) outreach based on management prioritization / profitability indicators
Provide over-the-phone sales support for contractors while they are with customers, to include explaining the benefits of the program and the details of the home improvement project financing, with the intent to drive originations
Stay current on process/policy changes via Sprint Release communications and departmental communications; ensuring quick implementation into existing process
flows
Execute de-escalation techniques while supporting both the Support Line and Escalation Line
Handle complex workmanship/contractor complaints, including the proper situational assessment and applicable escalation to Compliance
Adherence to company compliance rules and financial institution regulations
Ability to cross train on Underwriting and provide overflow support (including full origination underwriting, income verification, and condition processing)
Understanding of contact center performance metrics and consistently meet or exceed expectations
Ongoing participation in pilot groups geared towards process improvements and/or growth strategies
Maintain a strong working relationship with Account Specialists and Sales teams – sharing in the mutual desire to acquire and activate new contractors, and grow our established business
Provide overflow support for Post Funding inquiries and escalations
Qualifications
High School Diploma required, or equivalent
1+ year(s) in Customer Service; Contact Center experience preferred
Working knowledge of
Microsoft Office products
Thrives in a fast pace work environment and enjoys multi-tasking
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