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Customer Service Representative

    customer service representative - Anaheim, United States - stylecareers

    stylecareers
    stylecareers Anaheim, United States

    3 weeks ago

    Default job background
    Permanent
    Description
    Position Summary
    The Client Service Representative coordinates general business activities and interacts with clients through courteous and timely service.
    Essential Duties and Responsibilities
    The essential functions include, but are not limited to the following:
    NuOrder, Shopify, and Royalty Zone
    Create line sheets
    Label Editing and formatting photos for e-commerce platforms.
    Load Web Videos
    Maintain Lucky brand product development.
    Issue pick tickets
    Follow-up orders
    Keep delivery dates on time
    Generate and distribute sales reports
    New order entry
    New customer set up in the system
    Answering the phones, and calling to confirm order shipments
    EDI management
    Serving as the first point of contact for clients
    Remaining current on product offerings
    Product pricing management
    Other duties as assigned
    Minimum Qualifications (Knowledge, Skills, and Abilities)
    3 to 5 years of customer service experience or any related positions
    Must have Fashion industry background
    Swimwear experience is a plus
    High School Diploma or GED (Two years of college or equivalent work experience preferred)
    AS/400 hands-on experience with ODS MRP system a Must.
    NuOrder, Shopify, and Royalty Zone experience
    EDI system experience
    Positive, enthusiastic personality
    Good oral and written communication skills
    Microsoft Office Word and Excel experience

    Benefits:
    Holiday pay
    Vacation
    Sick time pay
    Health Insurance
    401k - Roth (401k)
    Onsite position
    Monday to Friday Schedule


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