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    Commercial Lines Account Manager - Columbia, United States - Russell Massey & Co Inc

    Russell Massey & Co Inc
    Russell Massey & Co Inc Columbia, United States

    2 days ago

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    Description

    Job Description

    Job DescriptionThe Account Manager at Russell-Massey & Company is responsible for maintaining and maximizing profitable relationships with clients and servicing their insurance needs.

    Benefits/Perks:
    • Competitive Pay
    • Professional Development
    • Job Stability in a growing industry

    Responsibilities
    • Identify, qualify, and develop commercial insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
    • Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs..
    • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
    • Support and prepare clients for renewal and retention and maintain strong client relationships.
    • Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
    • Review client audits, verify and facilitate corrections as needed and maintain A/R and billing

    Qualifications
    • Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience.
    • Possess a valid drivers license and a source of reliable transportation.
    • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure and maintain an existing client base.
    • Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
    • Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
    • Have excellent time management skills, thrive in a team environment, and have Technology and Computer proficiency including agency management systems.

    Flexible work from home options available.

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