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    Account Manager - Columbia, United States - Brenntag

    Brenntag
    Brenntag Columbia, United States

    2 weeks ago

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    Description

    Our team in Midway currently has an opening for a Account Manager

    YOUR ROLE & RESPONSIBILITIES

    Job Summary:

    Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day.

    Job Description:

    Customer Business Development (70%)

  • Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
  • Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff).
  • Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
  • Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.
  • Manage spot business/rush offers, get support from Commercial Assistant when necessary.
  • Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics).
  • Act as major point of contact to customers in assigned territory in all commercial matters.
  • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
  • Leverage Brenntag Connect to generate and maximize sales.

    • New Customer Generation (10%)

  • Spot opportunities for launching sales projects in cooperation with other departments like Product Management.
  • Identify and prioritize prospective customers.
  • Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
  • Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities.

    • Sales & General Admin (15%)

  • Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.
  • Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
  • Update and maintain customer opportunity pipelines and potentials in the CRM system
  • Complete sales and revenue-related reporting. Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function.
  • Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.

    • Know-How Management (5% to-be)

  • Maintain an up-to-date level of product knowledge, e.g., via training.
  • Keep up to date with changes and updates in the product portfolio and in the market.
  • Keep up to date on feedstock and upstream developments that impact product price movements.

    • YOUR PROFILE

    Education and Experience:

  • Preferably Post-Secondary Education with a focus in Business, Science or equivalent.
  • Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).

    • OUR OFFER

  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Competitive pay and incentives.
  • Various healthcare plan options as well as 401(k).
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