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    B2B Operations Account Manager - Los Angeles, United States - City Wide Facility Solutions

    City Wide Facility Solutions
    City Wide Facility Solutions Los Angeles, United States

    3 days ago

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    Description
    *This is not a remote position. Candidate must be local to Los Angeles County.

    Please ensure you read the below overview and requirements for this employment opportunity completely.


    City Wide is seeking a Facility Solutions Manager to be the day to day, one point of contact for the commercial properties where we provide janitorial and other building maintenance services.

    The Facility Solutions Manager is responsible for the business operations of an assigned client portfolio and provides field support including:

    guidance with starting new clients

    inspections of Independent Contractor (IC) performance and compliance with client requirements

    growing existing contracts with additional services (upsells that are commissionable to the manager)

    trouble-shooting customer request/complaints

    coordinating site visits

    developing strong, long-term relationships with clients and Independent Contractors.


    Additional responsibilities include:
    negotiating contracts

    procuring supplies for clients

    ensuring high client satisfaction and adherence to a defined scope of work

    participating in the process of recruiting Independent Contractors (ICs)


    City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do.

    Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

    Requirements


    Preferred Qualifications:
    Account management experience in Facilities, Construction, Janitorial or Landscaping

    Bi-lingual (English and Spanish)

    Undergraduate Degree (Business or related field) is preferred.

    Effective leader and problem solver

    Creative and resourceful

    Ability to multi-task

    Communicates in a professional, direct style

    Knowledge with CRM or technology that manages company's interactions with customers and prospects

    Flexible schedule

    Use of personal vehicle a for business operations. (mileage will be reimbursed)

    Benefits

    There is tremendous growth opportunity in this position.

    • OTE of $(phone number removed)k (base salary of $64,480 to $69,480) with an uncapped commission structure.
    • Company contribution of $500/mo towards health, vision, dental, and life and supplemental insurances
    • Company paid for shortterm disability insurance
    • Mileage reimbursement for personal vehicle use
    • Company 401k contribution= 3% of base salary
    • Great PTO and paid vacation plan
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