- Completes both inbound and outbound calls specific
- Document call, provide appropriate follow-up
- Provide follow up as needed
- Ability to take around 20 calls a day
- Respond to about 60 emails a day
- Thrive in a fast-paced environment
- Ensure lines of business are identified and met within the first initial call
- Provide information about rewards points
- Assist with any web technical difficulties
- Client is requesting candidates are vaccinated
- High school diploma or GED required
- 1+ years' experience in a high-volume call center environment
- Ability to work both in as a team and independently
- Ability to multi-task in a fast-paced work environment
- Strong PC skills, Microsoft Office, (MS word, Excel and outlook)
- Excellent attention to detail and strong follow-up skills
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Customer Service - Scottsdale, United States - LHH Recruitment Solutions
Description
Job Description
Job DescriptionLHH is calling all great customer service representatives
Do you love helping people on the phone, making sure they can feel your smile on the other end? Do you pride yourself in the ability to assist customers in a positive & cheerful manner? Are you grammatically correct majority of the time and love helping via email?
You could be a great addition to a developing company in Tempe, Scottsdale area
This up and coming company is looking for a customer service representative with a can-do attitude and searching for growth within a everchanging industry. This representative will help telephonically but primarily through email.
Responsibilities:
Qualifications
Monday - Friday hours vary between 7am - 5pm but 40 hours a week
Pay: $20-$23/hr (depending on role and experience) - Eligible for medical, vision and dental benefits after 60 days of employment.
Please apply today
#zip
Pay Details: $20.00 to $23.00 per hourSearch managed by: Brittnee Gonzalez
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.