Customer Service Representative - Scottsdale, United States - ACIA CONSULTING LTD
ACIA CONSULTING LTD
Scottsdale, United States
Verified Company
2 weeks ago
Description
Customer Service Representative
Are you ready to be part of a dynamic team, delivering exceptional customer service? We are a leading call centre operating seamlessly between the US and the UK, and we are actively seeking individuals to join our team as Call Centre Representatives in Scottsdale (AZ).
Responsibilities:
- Handle inbound and outbound customer calls professionally and courteously
- Provide accurate information about products and services
- Assist customers in resolving complaints or concerns
- Upsell products or services to increase revenue
- Perform data entry tasks accurately and efficiently
Requirements:
- Previous experience in customer service or sales is a plus
- Strong phone etiquette skills
- Ability to multitask and work in a fastpaced environment
- Proficient in data entry
- Excellent communication and interpersonal skills
- Ability to upsell products effectively
Pay:
From $60,000.00 per year
Benefits:
- 401(k) matching
- Onthejob training
- Paid time off
- Professional development assistance
- Referral program
- Work from home
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Inperson
- Office
Ability to Commute:
- Scottsdale, AZ (required)
Ability to Relocate:
- Scottsdale, AZ: Relocate before starting work (preferred)
Work Location:
In person
