Jobs
>
Houston

    Customer Service Assistant - Houston, United States - N&A Enterprises and Solutions

    N&A Enterprises and Solutions
    N&A Enterprises and Solutions Houston, United States

    3 weeks ago

    Default job background
    Description

    About Us: Our company is a dynamic and innovative travel company specializing in group travel experiences. We are seeking a Remote Travel Customer Service Assistant to join our team. In this role, you will be responsible for delivering exceptional customer service to group travelers and ensuring their journeys are smooth and memorable.

    Key Responsibilities:

    • Customer Assistance:

    Provide timely and friendly assistance to group travelers through various communication channels (phone, email, chat) to address their inquiries, resolve issues, and offer guidance.

    • Booking Support:

    Assist customers with booking group travel arrangements, including flights, accommodations, transportation, and activities, ensuring accuracy and compliance with company policies.

    • Itinerary Management:

    Create and update travel itineraries, taking into account group preferences, budget constraints, and destination-specific information.

    • Problem Resolution:

    Proactively identify and resolve any travel-related issues, such as flight delays, accommodation changes, or cancellations, to minimize disruptions and maintain customer satisfaction.

    • Communication:

    Maintain open and clear communication with group leaders, travel coordinators, and suppliers to ensure a smooth and seamless travel experience.

    • Travel Documentation:

    Assist travelers in obtaining necessary visas, permits, and travel documents, ensuring they comply with international regulations.

    • Destination Knowledge:

    Stay updated on travel trends and destination information to provide valuable recommendations and insights to customers.

    • Quality Assurance:

    Ensure the accuracy of bookings and travel documents, cross-checking details to prevent errors or oversights.

    • Record Keeping:

    Maintain detailed records of customer interactions, travel arrangements, and relevant communications in the system.

    Team Collaboration:

    Collaborate with other departments, such as sales and marketing, to contribute to the success of group travel programs and provide feedback for continuous improvement.

    Qualifications:

    • Previous customer service experience, ideally in the travel industry a plus but not required.
    • Strong communication skills, both written and verbal.
    • Excellent problem-solving abilities and attention to detail.
    • Knowledge of travel booking systems and tools is a plus but not required.
    • Ability to work independently and as part of a remote team.
    • Passion for travel and a desire to create memorable experiences for customers.

    Benefits:

    • Flexible Schedule
    • Travel Perks
    • Commission based
    • Licensed & Bonded
    • Personal Website
    • Remote Business Opportunity
  • Horizon Innovations

    Team Assistant Service

    3 weeks ago

    Horizon Innovations Hermann, United States

    Team Assistant Service (m/f/d) · Autohaus Reisacher GmbH; Peter Reisacher · ...

  • IHOP

    Service Assistant

    2 weeks ago

    IHOP Houston, United States

    IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food/beverage, cash handling, clearing/cleaning tables, and maintaining cleanliness of the restaurant. T ...

  • la Madeleine

    Service Assistant

    3 days ago

    la Madeleine Houston, United States

    **Service Assistant** · **Position Purpose** · The primary function of the Service Assistant is to quickly and efficiently maintain the high standards of cleanliness and sanitation in all areas of the establishment to guarantee guest satisfaction. This includes, but is not limite ...

  • Denny's

    Service Assistant

    10 hours ago

    Denny's Houston, United States

    This job posting is for employment at an independently owned and operated franchisee of Dennys. · At Dennys, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Dennys · As a Service Assistant, you play a special role in the ...

  • la Madeleine

    Service Assistant

    1 day ago

    la Madeleine Sugar Land, United States

    **Service Assistant** · **Position Purpose** · The primary function of the Service Assistant is to quickly and efficiently maintain the high standards of cleanliness and sanitation in all areas of the establishment to guarantee guest satisfaction. This includes, but is not limite ...

  • Metro National Corporation

    Office Services Assistant

    2 weeks ago

    Metro National Corporation Houston, United States

    : · **SUMMARY**:The **Office Services Assistant **performs various office administrative support duties, including handling mail, answering phones, filing, and word processing, while maintaining the highest customer service standards. Operates office equipment and refills supplie ...

  • West Houston Volkswagen

    Assistant Service Advisor

    3 weeks ago

    West Houston Volkswagen Houston, United States

    **Assistant Service Advisor** · **Automotive Service Advisor Job Benefits** · - 401K · - Paid Vacation · - Health Insurance, Vision insurance, Dental insurance · - Life & Disability Insurance · - Employee Vehicle Purchase Program · **Automotive Service Advisor Responsibilities an ...

  • U.S. Legal Support

    Customer Service Assistant

    3 weeks ago

    U.S. Legal Support Houston, United States

    Are you detail oriented, customer service driven and adaptable? Do you like to multi-task and build relationships? · If you possess these qualities, consider joining our legal service team **in an onsite role** in _Woodland Hills, California_ · **Customer Service Assistant Job Fu ...

  • Rush Enterprises

    Assistant Service Manager

    1 week ago

    Rush Enterprises Houston, United States

    The **Assistant Service Manager** is responsible for assisting the Service Manager with running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. The As ...

  • TECHNOMECH TRAILER REPAIR INC.

    Assistant Service Manager

    3 weeks ago

    TECHNOMECH TRAILER REPAIR INC. Houston, United States

    Job Summary: · We are seeking a skilled and experienced Service Manager to join our team at our location. As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. · Willing to learn abou ...

  • Houston Methodist Hospital

    Food Services Assistant

    2 weeks ago

    Houston Methodist Hospital Houston, United States Part time

    At Houston Methodist, the Food Services Assistant (FSA) position is responsible for performing a variety of duties in the kitchen, patient tray line and/or retail areas such as assisting in tray assembly for patients, simple food preparation, serving customers and set up to inclu ...

  • Rocket Farm Restaurants LLC

    Superica Service Assistant

    2 weeks ago

    Rocket Farm Restaurants LLC Houston, United States

    At Rocket Farm Restaurants, the core philosophy that defines our culture is "We serve the person who is serving the guest." Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen - with dignity, res ...

  • IHOP

    Service Assistant/dmo

    1 week ago

    IHOP Houston, United States

    What do you seek in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all of these together is the difference between a good job and a great career. At IHOP You'll discover a balance between work life and personal life, ...

  • Ryan Ballard - State Farm Agent

    Marketing Service Assistant

    2 weeks ago

    Ryan Ballard - State Farm Agent Houston, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • SCI Shared Resources, LLC

    Funeral Services Assistant

    1 week ago

    SCI Shared Resources, LLC Houston, United States

    Our associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions ...

  • Marriott International, Inc

    Assistant Event Services Manager

    3 weeks ago

    Marriott International, Inc Houston, United States

    **Job Number** · **Job Category** Event Management · **Location** Marriott Marquis Houston, 1777 Walker Street, Houston, Texas, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · Ent ...

  • University of Houston-Downtown

    Assistant Director, Disability Services

    1 week ago

    University of Houston-Downtown Houston, United States

    **This position is 100% on campus** · Salary Range: $58,809/year or higher, commensurate with experience and/or education · **JOB SUMMARY** · The Assistant Director, Disability Services is responsible for developing, implementing, and assessing disability services for students. · ...

  • Weaver

    Tax Services Administrative Assistant

    2 weeks ago

    Weaver Houston, United States

    **The Weaver Experience** · Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative and ...

  • Summit Moving and Storage

    Customer Service/office Assistant

    2 weeks ago

    Summit Moving and Storage Houston, United States

    **QUALIFICATIONS** · - Bilingual (fluent English/Spanish) and 1-year related experience preferred. · - Advanced skills in Microsoft Office, Excel, Outlook, SharePoint, CRM, etc. · - Quick learner with initiative and flexibility to multi-task and wear many hats · - Attention to de ...

  • Rocket Farm Restaurants LLC

    La Lucha Service Assistant

    2 weeks ago

    Rocket Farm Restaurants LLC Houston, United States

    At Rocket Farm Restaurants, the core philosophy that defines our culture is "We serve the person who is serving the guest." Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen - with dignity, res ...