Jobs
>
Los Angeles

    Manager, Client Services - Los Angeles, United States - Wasserman Group LLC

    Wasserman Group LLC
    Wasserman Group LLC Los Angeles, United States

    1 week ago

    Default job background
    Description


    Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale.

    We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.
    Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

    Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.

    For more information, please visit

    .

    The Manager, Client Services is an integral position on Wasserman's Experiential Team with responsibility for the successful delivery of projects, from brief to execution.

    The Manager, Client Services will provide support to the project team to ensure that all client deliverables and project milestones are delivered on-time, on-budget and of a quality expected by Wasserman and its clients.


    Responsibilities:
    Own various components of large-scale projects to support the day-to-day management of accounts and projects
    Lead the development and execution of small-scale projects with support from an account team and oversight from an account director
    Support in the strategic development of activation concepts that deliver on client requests, demonstrating critical thinking and creative solutions
    Manage various elements of a project from planning through to execution and post-event recapping
    Work in a collaborative manner with all Wasserman account teams to ensure flawless project delivery against the client's objectives and agreed upon budget
    Develop, manage and reconcile project budgets of $200K+
    Ensure projects are correctly budgeted for and meet expected financial targets
    Develop status sheets, project milestone documents and enforce deliverable dates essential to the program's success

    Manage and develop client, supplier and third-party relationships, throughout the duration of projects, including but not limited to: signage partners, fabrication partners, staffing agencies, premiums, programming partners and more.

    Management includes contracting, payment processing, and scope fulfillment for all partners.
    Create all necessary project documents, including production schedules, contact sheets, and Run of Show documents
    Serve as a leader on designated workstreams and projects, managing timelines and deliverables from other team members as needed (design, strategy, etc.)
    Understand the landscape for each client's business/sector as well as the media context for their investments
    Create a positive, collaborative, teamwork environment that aligns with Wasserman company culture and values
    Troubleshoot and creative problem solve throughout projects
    Follow all project processes and procedures to uphold quality standards
    Attend conferences, tradeshows, etc. as necessary to ensure Wasserman always provides best-in-class programs and continues to increase its product offering for industry-leading clients
    Ensure consistent positive working relationships between departments and other Wasserman Experience team members
    Minimum of a Bachelor's Degree
    2-4 years relevant event experience (preferably in the experiential, sports or entertainment field)
    Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
    Possess exceptional written and oral communication skills
    Ability to foresee issues developing before they arise and develop a solution as needed
    Must be comfortable working as an integral part of a team environment
    Open-minded mentality, allowing thorough exploration of all ideas and thought-starters
    Ability to put out small "fires", with an understanding of when to escalate
    Focused and strong-minded with an ambition to help grow the company
    Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
    Must thrive in a fast-paced environment and possess a 'can-do' attitude at all times
    Strong attention to detail and highly organized

    Base salary range:
    $51K-$80K, plus bonus potential if applicable for role.

    Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.

    The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role

    #J-18808-Ljbffr
  • Silver Oak Wealth Advisors, LLC

    Client Service Associate

    2 days ago

    Silver Oak Wealth Advisors, LLC Los Angeles, United States

    **Client Service Associate - Los Angeles, CA** · **About the Firm**: · Silver Oak Wealth Advisors, LLC is an independent, boutique wealth management firm working with a selected group of high-net-worth individuals and families as their personal and family CFO. Our firm's core val ...

  • Alpha K-Net inc

    Client Service Associate

    1 week ago

    Alpha K-Net inc Los Angeles, United States

    There's a lot to be excited about here at our firm as we kicked off this year with unprecedented solutions for our clients As one of the most notable communications and sales firms in the area, we have the privilege of working hand-in-hand with technology clients across the natio ...

  • LourdMurray

    Client Service Associate

    1 week ago

    LourdMurray Los Angeles, United States

    **Client Service Associate** · The Client Service Associate is a vital client-facing role responsible for supporting, managing, and maintaining relationships with clients, ensuring their satisfaction, and resolving any issues or concerns that may arise. This requires a service-fi ...

  • VCA Animal Hospitals

    Client Service Representative

    1 week ago

    VCA Animal Hospitals Los Angeles, United States

    Job Description: Client Service Representative · We want YOU Come join our fun, experienced, patient, kind, compassionate team. VCA Brentwood Animal Hospital is seeking a Client Service Representative to help care for clients and patients. Come grow your interpersonal skills alon ...

  • Morgan Stanley

    Registered Client Service Associate

    22 hours ago

    Morgan Stanley Los Angeles, United States

    Registered Client Service Associate · Job Number: · 3250627 · POSTING DATE: Apr 17, 2024 · PRIMARY LOCATION: Americas-United States of America-California-Los Angeles · JOB: Wealth Management · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Non-Exempt · DESCRIPTION · -: · Registered Clie ...

  • Chrysalis Center Inc

    Client Services Operations Coordinator

    22 hours ago

    Chrysalis Center Inc Los Angeles, United States

    **Job Summary**: · The Client Services Operations Coordinator is one of the first points of contact at our Chrysalis center, greeting clients, staff, volunteers, and donors. This role is key in coordinating services; ensuring adherence to organizational procedures; and fostering ...

  • Oppenheimer & Co. Inc.

    Registered Client Service Associate

    22 hours ago

    Oppenheimer & Co. Inc. Los Angeles, United States

    **Who We Are**: · Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securiti ...

  • Downtown Music

    Global Client Services Coordinator

    1 week ago

    Downtown Music Los Angeles, United States

    Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world's most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distrib ...

  • UCLA Health

    Laboratory Technician 2, Client Services

    1 week ago

    UCLA Health Los Angeles, United States

    **Description** · Join our team at the Immunogenetics Center as a Laboratory Technician 2, where you'll play a vital role in client services. Your primary duties will include: - Answer incoming calls and address service problems, requests for patient and/or client information for ...

  • Enterprise Bank & Trust

    Electronic Banking Client Service Officer

    1 week ago

    Enterprise Bank & Trust Los Angeles, United States

    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. · With offices in Arizona, C ...

  • CGM WORKS Agency

    Client Services

    6 days ago

    CGM WORKS Agency Canoga Park, United States

    Innovative Medical device company in Canoga Park has an immediate opening for a Client Service Rep/ Data Entry clerk. · Knowledge and experience with Government contracts helpful but not required. Will train the right person. · Must be great with computers. · We need someone who ...

  • Advisor Business Solutions

    Client Service Associate

    1 hour ago

    Advisor Business Solutions Pasadena, United States

    **Responsibilities include but are not limited to the following**: · - High-touch client service and daily use of the Schwab Advisor Portal · - Maintain client relationships through pro-active communication and prompt responses to client requests and inquiries · - Ensure client i ...

  • VCA Animal Hospitals, Inc.

    Client Service

    1 week ago

    VCA Animal Hospitals, Inc. Los Angeles, United States

    Who We Are... VCA Animal Specialty & Emergency Center (ASEC) is a multi-specialty and emergency practice located in west Los Angeles. What We DoEmergency & Critical Care, Surgery, Internal Medicine, Oncology, Diagnostic Imaging (CT, Fluoroscopy) and Client Service, Assistant Mana ...

  • VCA Animal Hospitals

    Client Service

    1 week ago

    VCA Animal Hospitals Los Angeles, United States

    Who We Are... · VCA Animal Specialty & Emergency Center (ASEC) is a multi-specialty and emergency practice located in west Los Angeles. · What We Do... · Emergency & Critical Care, Surgery, Internal Medicine, Oncology, Diagnostic Imaging (CT, Fluoroscopy) and Cardiology. · Why W ...

  • CalPrivate Bank

    Client Service Specialist

    1 week ago

    CalPrivate Bank Beverly Hills, United States

    **CalPrivate Bank is an equal opportunity employer, committed to diversity, equity and inclusion.** · **Job Title - Client Services Specialist** · **Department - Beverly Hills Branch** · **Reports To - Client Services Manager** · **FLSA Status - Non-Exempt** · **Job Summary**: · ...

  • VCA Animal Hospitals

    Client Service

    5 days ago

    VCA Animal Hospitals Los Angeles, United States

    **Who We Are...** · VCA Animal Specialty & Emergency Center (ASEC) is a multi-specialty and emergency practice located in west Los Angeles. · **What We Do** · Emergency & Critical Care, Surgery, Internal Medicine, Oncology, Diagnostic Imaging (CT, Fluoroscopy) and Cardiology. ...

  • NVA

    Client Services Representative

    1 week ago

    NVA West Hills, United States

    You must have at least 2 years of recent experience working as a CSR in a veterinary hospital setting. · Consistently provide exceptional customer service in a friendly, empathetic manner. · Ability to facilitate patient medication requests. · Having experience with Avimark softw ...

  • VCA Animal Hospitals

    Client Service Representative

    1 week ago

    VCA Animal Hospitals Burbank, United States

    ESSENTIAL FUNCTIONS: · - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms · - Scheduling and confirming appointments · - Placing outbound calls for follow-ups and reaching out to prospective clients · ...

  • Grafico, Inc

    Client Services Representative

    2 days ago

    Grafico, Inc Santa Fe Springs, United States

    Seeking a dedicated and professional Client Services Representative (CSR) to serve as the primary point of contact between our valued clients and our dynamic team. The CSR will play a crucial role in ensuring the seamless flow of information, providing top-notch customer service, ...

  • Covanta

    Ces - Client Services Specialist

    1 hour ago

    Covanta Pasadena, United States

    Who we are · For more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions. · Through our diverse and scalable full-service capabilities, we're leading the charge to a ca ...