Electronic Banking Client Service Officer - Los Angeles, United States - Enterprise Bank & Trust

Enterprise Bank & Trust

Verified Company

Los Angeles, United States

4 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community.

From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve.

We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities.

Voted a_ Best Bank to Work For_ by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us.

Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you

Job Title:
Electronic Banking Client Service Officer (Remote: California)

Job Description:

Summary:

Essential Duties and Responsibilities:

Respond to heavy call volumes, addressing all customer needs or issues
Assist clients with any and all online banking needs including Treasury Management product support
Assist clients with processing ACH transactions, Wires, P2P payments, Bill Payment, Positive Pay, Remote Deposits, Debit Card Inquiries, and Transaction Disputes
Respond to and address various system technical issues
Other duties as assigned

Qualifications:

Strong commitment to customer service
Excellent verbal, written and telephone communication skills
Ability to communicate and cooperate in a team environment to produce needed outcomes and meet goals
Detailoriented
Demonstrate flexibility, versatility, commitment and good judgement
Ability to meet multiple deadlines in a fastpaced environment
Initiative to solve client issues, utilizing vendors and manuals
Able to perform job duties while in a virtual environment

Supervisory Responsibilities:

None

Education and/or Experience:
years' experience in the financial services industry or a combination of relevant experience- Previous banking experience preferred- High school diploma or general education degree

Computer and Software Skills:

Skilled in operation of a personal computer and mobile devices
Microsoft Office
Google Mail
Google Suite
Proficiency in navigating multiple banking systems

Certificates, Licenses and Registrations:

None

Scheduled Hours:

Monday
Friday 10:00am 7:00pm CST
Saturday 9:00am 1:00pm CST; 3 times per quarter

Compensation Range:
$ $40.89. Amount is based on relevant experience, skills and competencies.

Equal Opportunity Statement:_

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.

We are proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster