Faith Williams

MedSpa Deluxe LA - Covina, CA March 2023 to Present
• Welcome clients in a warm, friendly manner
• Accompany clients to and from treatment rooms and thanking them on departure
• Interview clients to obtain information about contraindications
• Examine clients skin to evaluate the suitability of treatments
• Advise clients on skin care
• Recommend suitable treatments and home care regimens
• Engage with clients during sessions on topics relating to their interests
• Provide high-quality facial treatments that address skincare concerns
• Perform Medical Esthetic Services such as Chemical peels, Hydrodermbrasion, Dermaplaning, Microdermabrasion, Facials
• Perform face and scalp massages for therapeutic or relaxation purposes
• Remove hair by exfoliation, waxing, threading, or with chemicals
• Sort all papers alphabetically and according to content, dates, significance etc.
• Create or update records with new files
Customer Service Representative
Maximus Call Center - Remote January 2020 to May 2023
Handle outbound/ inbound calls from customers about unemployment claims • Assist customers with the completion of unemployment applications
• Enter accurate data and information into systems
• Input codes & correct terminology on customers files.
• Notating all actions taken on a claim clearly and thoroughly
• Demonstrating the ability to make logical decisions
• Demonstrating the ability to manage a workload in a way that meets timeliness requirements • Proactively assisting with 50-80 customer calls a day.
Jewelry Sales Associate
TJ Maxx - Chino, CA September 2021 to May 2022
• Jewelry sales associate
Greeting customers & making calls to clients to pick up their merchandise.
• Personalize relationships with each customer & provide the best customer service.

• Handled jewelry cases & took safety precautions when assisting with expensive items. • Multi tasking with multiple customers keeping the counter & jewelry clean
Lead Consultant/ Tender
Carson Greens - Los Angeles, CA August 2019 to September 2020
I was a Lead Sales Consultant at Carson Greens; an alternative medicine practice that involves in helping clients with there holistic/medical needs in CBD & Cannabis Medicine. My daily duties consisted of :
• Greeting & serving customers,
• Providing guidance & educate customers on cannabis/CBN items according to their needs. • Heavy Cash handling
• weighing & using scales to distribute products • Using proper health & hygiene safety guidelines
Front Desk Receptionist
Aaron P Sharma and Assoc - Covina, CA January 2020 to April 2020
I handle all front desk responsibilities including; answering phone calls, setting appointments, preparing paperwork for my tax preparer, handling & filing client files, and much more.
Beauty Ambassador
Bare Minerals Boutique - Rancho Cucamonga, CA April 2018 to December 2019
• I am a beauty advisor & consultant where I assist clients with their makeup needs & schedule makeup appointments. Ultimately, My job consists of selling merchandise to my customers and creating a close relationship with them.
• Restocking product inventory
• Scheduling appointments for events such as prom, graduation, baby showers etc.
Cosmetics Sales Associate
Macys - Montclair, CA
April 2016 to November 2017
• Added my creativity in Impulse Beauty in Macy's Montclair.
• Lead my counter station sales and working on client Intel.
• Managed and established relationships with clients on a first name bases. • Team player in a faced paced environment.
• Cash handled hundreds of dollars on a daily bases.
• Increase the stores profit margin by 20% during my employment

Upland High School -2015 Graduate 

Mt. Sac - 2016-2017

salon Success -2018