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Irrigation Service Manager
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Thirsty Turf Irrigaton, Inc. Portland, United States**Service Manager** · **The Role**: The Service Manager (SM) ensures the overall success of the Service Department from developing and adhering to annual budgets and managing the full schedule of client services, all the way down to the details of the field notes on each invoice. ...
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Guest Services Manager
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The Press Hotel / UNION Portland, United States_"I've learned that people will forget what you said, people will forget what you did, but _**people will never forget how you made them feel.**_" - Maya Angelou_ · - Do you enjoy finding ways to make someone's day great and making them feel welcomed? · - Do you enjoy leading a t ...
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Junior Service Delivery Manager
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Titan Ventures Portland, United StatesAt NTT DATA Business Solutions, we are more than just a company - we are a team of innovative and passionate individuals who specialize in creating value-added SAP solutions and guiding our clients on their journey to becoming an intelligent enterprise. Our clear focus is on SAP ...
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Senior Manager, Service Center 1
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XPO New Columbia, United States Full timeSolutions driven success. · XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to le ...
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Nursing Service Management
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Stellar Enterprises Cedar Hills, OR, United States FreelanceCedar Hills, OR based Deutsche Fachpflege Gruppe provides care for individuals who require non-clinical intensive care. Our clients - young or old - are cared for in their own homes or in modern living communities by our professional and highly motivated nursing staff. The qualit ...
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beBee Handyman Oregon, MO, United States FreelanceI am in need of an Elder Care service with the following characteristics in Oregon, MO:Who is the service intended for? · Elderly person (not dependent), dependent elderly person · What type of pathologies does the person have? · Arthritis or osteoarthritis, diabetes · What is th ...
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Service Manager
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Jubitz Portland, United StatesJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row Jubitz Service Center is hiring a full-time Service Manager The Service Manager of the Diesel Automotive Center plays a crucial role in the e Service Manager, Manager, Custo ...
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Service Manager
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George Gee Automotive Portland, United StatesGenesis of Portland, located in SW Portland, is seeking an experienced Service Manager to join our team. Our dealership is the only Genesis dealership in Oregon and offers an exceptionally rare opportunity for explosive growth with our service business. · Are you passionate about ...
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Service Manager
10 hours ago
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Service Manager
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Goodyear Tire & Rubber Company Portland, United StatesAs a Service Manager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also be responsible for assisting technicians in daily work routines and ensuri Service Manager, Manager, Ret ...
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Service Manager
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Sonsray, Inc. Portland, United StatesWhat do we do? At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides compreh Service Manager, Manager, Mec ...
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IT Service Manager
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Ledgent Technology Portland, United StatesPosition Title: IT Service Manager · Employment Type: Full-Time, Direct Hire · Location: Hybrid - Bend, OR (MUST reside locally) · Compensation: Salary DOE and Education, Plus Annual Bonus (Range: $100,000 - $140,000) · Benefits: PTO, 100% Health Benefits for Employees, Retiremen ...
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Service Manager
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Goodyear Portland, United StatesGoodyear - Portland, OR [Department Supervisor] As a Service Manager at Goodyear, you'll: Manage the service department; Assist Center Manager in achieving sales, units, and profited budgeted objectives; Assist with hiring, training, and managing associates; Communicate specific ...
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Service Manager
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Fairfield Residential Portland, United States**** · Service Manager page is loaded **Service Manager** · **Service Manager** · locationsPortland, Oregon · time typeFull time · posted onPosted 30+ Days Ago · job requisition idR · **$1,000 Sign-On Bonus*** · Fairfield Residential is looking for a · **Maintenance Service ...
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Service Manager
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Sonsray Inc. Portland, United States**Company Overview:** · **Sonsray Inc.** is privately owned and operated company. From the borders of Mexico to Canada we cover, Arizona, California, Nevada, Oregon and Washington making us the largest **CASE** CNHi Construction Equipment Dealership and **Thermo King** transport ...
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Service Manager
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Jubitz Portland, United StatesCareer Opportunities with Jubitz Corporation · Jubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row · Jubitz Service Center is · hiring a full-time Service Manager · The · Service Manager · of the Diesel Automotive Center ...
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Service Manager
1 week ago
Belt Tech & Supply Company Inc Portland, United StatesJob Overview: · Under the direction of the General Manager this individual will coordinate the flow of service work and installations to meet and exceed our customers needs. This position requires the training of others, in a service "working" environment. Getting the jobs finish ...
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Service Manager
1 week ago
Gills Point S Tire & Auto Portland, United StatesJob Description · Job Description Description: Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to t ...
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Service Manager
1 week ago
Engineered Transportation International Portland, United States** Service Manager** · **Job Category****:** Service · **Requisition Number****:** SERVI02070 · Showing 1 location · **Job Details** · **Description** · **POSITION SUMMARY**: To manage internal personnel and operations in a manner that provides for the optimization of resource ...
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Service Manager
1 week ago
Gills Point S Tire and Auto Service Portland, United StatesAre you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for famil ...
Service Manager - Portland, United States - Engineered Transportation International
Description
** Service Manager**
**Job Category****:** Service **Requisition Number****:** SERVI02070 Showing 1 location **Job Details**
**Description**
**POSITION SUMMARY**: To manage internal personnel and operations in a manner that provides for the optimization of resources and delivers world class customer service, resulting in the achievement of branch performance goals.
**JOB RESPONSIBILITIES:**
**Goal Achievement:**
Performance will be measured in accordance with the degree of achievement against annually set goals in the following areas:
Service revenue
Controls with unbillable hours
Service Gross Margin
Net profit
In order to meet or exceed these goals, the Service Manager must fulfill specific responsibilities on a day to day, week to week, and month to month basis.
**General Sales Responsibilities:**
Maintain good customer relationships and high level of service.
Actively assist in or handle dispute resolutions and warranty situations promptly, to the satisfaction of the customer and the company.
Understand and direct service quoting and price tracking against competitors prices.
Actively participate in promotional activities.
**Inside Sales Responsibilities:**
Maintain minimum hours defined by Branch Manager with proper staffing.
Maintain both indoor and outdoor facilities in clean and neat condition.
Work with Technician staff regularly to understand their strengths, weaknesses and needs for development and with the Administrative staff to understand customer requirements and satisfaction with the branch service and support.
Develop relationships with customers and outside sales staff that will help you to identify new and expand existing business.
**Shop Responsibilities:**
Oversee the open order aging report ensuring final invoices are presented timely with every repair.
Oversee the scheduling and work flow through the shop.
Tight controls over unbillable hours
Ensure employees are qualified to perform the work being assigned.
Evaluate employees skills and recommend training as required.
Review and present requisitions when additional tooling is required.
**Supervision:**
Supervise and evaluate inside sales support and technician service staff and insure proper training.
Delegate workloads and actively support growth.
Maintain appropriate departmental staffing in balance with branches requirements.
Advise and assist in the hiring process for branch inside staff.
Conduct performance evaluations annually or as required for branch inside staff.
**Safety:**
Maintain a safe working environment and schedule appropriate safety training.
Organize and lead the shop safety program.
**Administration:**
Manage and approve overtime for hourly employees.
Ensure that appropriate branch personnel see and understand all memos, parts, service, and safety notices on a timely basis.
**General Responsibilities:**
Ensure that personnel maintain a professional appearance and are dressed in company uniform.
Develop and maintain a high level of product knowledge within your staff.
Know and enforce company policies and procedures.
Provide daily reporting and all other duties assigned by the Branch Manager.
**QUALIFICATIONS:**
**Knowledge:**
Knowledge of business and management principles involved in strategic planning, leadership, production methods, and coordination of people and resources. Knowledge of principles and processes for providing customer services. Must be an outstanding leader.
**Experience:**
5+ years of demonstrated successful management.
5 years experience in parts, fleets, and tank trailer service/repair preferred.
Degree in Operations Management or other business-related discipline is preferred.
**Skills/Aptitude:**
Must have excellent oral and written communication and interpersonal skills.
Must be highly analytical and well organized, proficient with the use of computers and related software, customer service oriented; and have strong decision-making, problem solving and time management skills.
Must be ethical in all job related activities.
**Working Conditions:**
While performing the duties of this job, the employee is regularly required to sit at a desk, talk and listen. The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Exposure to shop elements such as noise, dust, odors and fumes. This position requires limited travel, with overnights possibly required based on the needs of the company.
**Level:**
Position works under general supervision within company policies. Employee exercises a high degree of discretion and independent judgment in the performance of daily routines. Employee is expected to provide counsel to senior management in areas of personal expertise.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
