- Overseeing and providing leadership to the other service technicians.
- Training new or junior technicians on proper procedures.
- Coordinating and managing the workflow in the service area.
- Assigning tasks to other technicians to ensure efficient and timely completion of work.
- Conducting quality control inspections to ensure that all services meet established standards.
- Addressing and resolving any issues or concerns related to the quality of work.
- Handling more complex customer inquiries or issues.
- Providing expertise and recommendations to customers regarding services.
- Ensuring that safety protocols and guidelines are followed by all technicians.
- Conducting regular safety meetings and promoting a safety-conscious work environment.
- Addressing and resolving the more complex technical issues related to services.
- Collaborating with other leads/management to troubleshoot challenging problems.
- Identifying opportunities for process improvement and efficiency in service operations.
- Responsible for implementing new procedures or best practices as appropriate.
- Collaborating with management to provide input on service operations, performance evaluations, and team development.
- High School Diploma or Equivalent required, a degree or diploma in automotive technology, business management, or a related field a plus
- ASE Certifications desired with company support and assistance provided
- Extensive experience in automotive repair and maintenance, with a clear understanding of automotive systems and the latest technologies.
- 2-4 years prior experience in a supervisory or managerial role within an automotive service setting, demonstrating leadership, team management, and operational oversight.
- Familiarity with automotive diagnostic software, inventory management systems, and customer relationship management (CRM) tools.
- Understanding of budgeting, financial forecasting, and profitability analysis.
- Ability to lead, motivate, and manage a diverse team of technicians and service staff.
- Strong focus on delivering high-quality customer service, with excellent communication and interpersonal skills to handle customer inquiries and resolve complaints effectively.
- Aptitude for identifying issues, analyzing possible solutions, and implementing effective resolutions.
- Capability to manage multiple tasks, prioritize responsibilities, and ensure efficient operation of the service department.
- Valid driver's license and acceptable driving record
- Paid time off
- Stable working hours
- Excellent Training - with opportunities for training and career advancement
- Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days
- Competitive wages
- 401(k) savings plan with company match
-
Automotive Service Manager
4 weeks ago
Opti Staffing Group Portland, United StatesAutomotive Service Manager · Location: SE Portland, OR · Pay: $60k + commission & bonus · Hours: Open from 7am-6pm | Hours flexible, 8hr shifts | Mon-Fri · Who we are: · We are a highly regarded automotive repair shop located in Portland, OR, and Vancouver, WA. We provide full-se ...
-
Service Manager
1 week ago
The Goodyear Tire & Rubber Company Portland, United StatesService Manager - Portland, OR · Date: Apr 23, 2024 · Location: · Portland, OR, US, 97203 · Company: Goodyear · Job Req ID: JR · Goodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · We are a service and retreading market leader with over 200 Commercial Tire Centers and Tr ...
-
Branch Service Manager
1 week ago
Canon Solutions America, Inc. Portland, United States· Branch Service Manager · US-OR-Beaverton · Job ID: 31751 · Type: Full-Time · # of Openings: 1 · Category: Customer Service/Support · OR - Beaverton (Portland) · About the Role · Is leadership in your DNA? Does supplying customers with top-shelf service and support while overs ...
-
Commercial Service Manager
2 weeks ago
Commercial Tire Portland, United StatesJob Description · Job Description · POSITION OVERVIEW · Oversees and operates the service routes and tire areas in a professional manner. Supervises and maintains staff to appropriate levels; and assists store manager in operating the store in a safe, profitable, clean, and po ...
-
Service Manager
3 weeks ago
Goodyear Tire & Rubber Company Portland, United StatesAs a Service Manager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also be responsible for assisting technicians in daily work routines and ensuri Service Manager, Manager, Ret ...
-
Service Account Manager
6 days ago
Southland Industries Portland, United States Full time/RegularPOSITION SUMMARY We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer accounts, overseeing the sales process, and acting as the primary point of cont ...
-
Service Manager
2 weeks ago
Jubitz Portland, United StatesJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row Jubitz Service Center is hiring a full-time Service Manager The Service Manager of the Diesel Automotive Center plays a crucial role in the e Service Manager, Manager, Custo ...
-
Service Manager
2 weeks ago
George Gee Automotive Portland, United StatesGenesis of Portland, located in SW Portland, is seeking an experienced Service Manager to join our team. Our dealership is the only Genesis dealership in Oregon and offers an exceptionally rare opportunity for explosive growth with our service business. · Are you passionate about ...
-
Service Manager
2 weeks ago
Jubitz Portland, United StatesJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row · Jubitz Service Center is hiring a full-time Service Manager The Service Manager of the Diesel Automotive Center plays a crucial role in the efficient operation of the repa ...
-
Manager, Neurodiagnostic Services
5 days ago
Legacy Health Portland, United StatesManager, Neurodiagnostic Services · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Emanuel Medical Ctr campus · Overview · Together, we will follow the Legacy mission of making life better for others. Your strong leadership skills, combined with your genuine concern for th ...
-
Service Manager
2 weeks ago
Sonsray, Inc. Portland, United StatesWhat do we do? At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides compreh Service Manager, Manager, Mec ...
-
Service Manager
2 weeks ago
Mill Creek Residential Portland, United States**_Welcome to Mill Creek We're glad you're here_** **_At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process._** **_ ...
-
Service Manager
1 week ago
The Goodyear Tire & Rubber Company Portland, United StatesService Manager - Portland, OR · Date: Apr 23, 2024 · Location: · Portland, OR, US, 97203 · Company: Goodyear · Job Req ID: JR · Goodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · We are a service and retreading market leader with over 200 Commercial Tire Centers ...
-
Guest Services Manager
4 days ago
Sage Hospitality Group Portland, United States Regular Full timeJob Overview · Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Se ...
-
Manager, Neurodiagnostic Services
1 week ago
Legacy Health Portland, United StatesManager, Neurodiagnostic Services · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Emanuel Medical Ctr campus · Overview · Together, we will follow the Legacy mission of making life better for others. Your strong leadership skills, combined with your genuine concern for th ...
-
Manager, Neurodiagnostic Services
3 weeks ago
Legacy Health Portland, United StatesManager, Neurodiagnostic Services · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Emanuel Medical Ctr campus · Overview · Together, we will follow the Legacy mission of making life better for others. Your strong leadership skills, combined with your genuine concern for th ...
-
Landmark Ford Inc Portland, United StatesLandmark Ford, Inc. the largest Ford/Lincoln Service department in the Northwest seeks a customer focused individual to work as a service advisor Monday through Friday 3 PM to Midnight, managing a team with out innovative team concept; large established customer base; great benef ...
-
Manager, Crisis Intervention Services
6 days ago
Unity Portland, United States Regular Full timeOverview · Manages the daily operational activities of Crisis Intervention Services in Unity's Psychiatric Emergency Service that is in alignment with the mission, values and objectives of Unity Center for Behavioral Health. Management is in close partnership with nursing and pr ...
-
Manager, Patient Business Services
5 hours ago
Legacy Health Portland, United StatesManager, Patient Business Services - Hospital Billing · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Northwest 31st Bldg · Overview · Making life better – for your team, your patients, your community. If that defines everything you do, and if you want to empower others t ...
-
Manager, Patient Business Services
4 weeks ago
Legacy Health Portland, United StatesManager, Patient Business Services - Hospital Billing · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Northwest 31st Bldg · Overview · Making life better – for your team, your patients, your community. If that defines everything you do, and if you want to empower others t ...
Service Manager - Portland, United States - Gills Point S Tire and Auto Service
Description
Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
Our Service Managers oversee the service department in our automotive repair shops, ensuring high-quality vehicle repair and maintenance services while maintaining customer satisfaction. This role involves managing a team of technicians and service staff, overseeing the operational logistics of the service department, and ensuring that all work is completed to a high standard and within a timely manner. This role is a unique blend of technical automotive knowledge with strong leadership and customer service skills.
RESPONSIBILITIES to include, but not limited to:
