- Develops and follows an annual service budget to provide realistic, attainable and measurable profit goals compatible with overall dealership financial and operational goals.
- Recruits and hires service personnel and develops and retains key talent through individual development plans.
- Coordinates recruiting of new talent utilizing local Technical schools programs.
- Maintains all management reports necessary to audit the performance of department and individual employees.
- Develops, maintains, and adheres to a priority system for scheduling all service work, both customer and internal.
- Ensures that all manufacturer warranty and Product Improvement Program (PIP) claims are completed and filed in a timely manner according to manufacturers requirements.
- Monitors warranty expense and recovery rates to meet company objectives.
- Responsible for our facility inspections, safety meetings, and coordinating the annual safety inspections.
- Schedules and assigns job and work areas to employees according to their skills and knowledge.
- Ensures that Service Department is equipped with the necessary tools and service equipment is available and maintained in good working order.
- Work with Store Manager on maintaining building and yard facility.
- Coordinates dealership training program and service-related customer clinics.
- Conducts self in a professional manner at all times, inside and outside the dealership.
- Monitors metrics on a monthly basis to assure achievement of departmental goals.
- Introducing our line of service and product to prospective customers by making cold calls and visits.
- Maintain and develop current customer relationships.
- Performs other functions or duties as directed by management in line with the objectives of the dealership.
- Minimum 3 years experience in management and service department operations or related field.
- Heavy construction equipment is required to be considered for this position.
- Familiar with Case and competitive products.
- High school diploma or GED equivalent.
- Ability to use standard computer software applications such as Microsoft Office (Word, Excel, Outlook, etc.) and internet functions.
- Good human relations and effective oral and written communication skills.
- Basic understanding of financial principles relative to Service Department operations.
- Ability to analyze and interpret internal reports.
- Medical
- Dental
- Vision
- Life Insurance/AD&D coverage
- Voluntary LTD & Aflac
- 401K Matching
- Paid Vacation, Sick, and Holiday
- Birthday Perks
-
Irrigation Service Manager
3 weeks ago
Thirsty Turf Irrigaton, Inc. Portland, United States**Service Manager** · **The Role**: The Service Manager (SM) ensures the overall success of the Service Department from developing and adhering to annual budgets and managing the full schedule of client services, all the way down to the details of the field notes on each invoice. ...
-
Guest Services Manager
2 weeks ago
The Press Hotel / UNION Portland, United States_"I've learned that people will forget what you said, people will forget what you did, but _**people will never forget how you made them feel.**_" - Maya Angelou_ · - Do you enjoy finding ways to make someone's day great and making them feel welcomed? · - Do you enjoy leading a t ...
-
Manager Regional Services
1 week ago
Terracon Consultants, Inc. Portland, United States**Job Description**: · **General Responsibilities**: · Manage services with a team of employees responsible for the execution of an operational segment. Provide direction and support Project Managers in the execution of services on a National Level in support of Brownfield Planni ...
-
Customer Service Manager
1 week ago
SkillDemand Portland, United States**Responsibilities**: · **Relationship Management**:Establish and maintain strong relationships with clients. Research, gather, document, and validate client process flows and business rules to ensure accurate understanding and alignment. · **Process Optimization**:Continuously a ...
-
Junior Service Delivery Manager
3 weeks ago
Titan Ventures Portland, United StatesAt NTT DATA Business Solutions, we are more than just a company - we are a team of innovative and passionate individuals who specialize in creating value-added SAP solutions and guiding our clients on their journey to becoming an intelligent enterprise. Our clear focus is on SAP ...
-
Automotive Service Manager
3 weeks ago
Opti Staffing Group Portland, United StatesAutomotive Service Manager · Location: SE Portland, OR · Pay: $60k + commission & bonus · Hours: Open from 7am-6pm | Hours flexible, 8hr shifts | Mon-Fri · Who we are: · We are a highly regarded automotive repair shop located in Portland, OR, and Vancouver, WA. We provide full-se ...
-
Branch Service Manager
4 days ago
Canon Solutions America, Inc. Portland, United States· Branch Service Manager · US-OR-Beaverton · Job ID: 31751 · Type: Full-Time · # of Openings: 1 · Category: Customer Service/Support · OR - Beaverton (Portland) · About the Role · Is leadership in your DNA? Does supplying customers with top-shelf service and support while overs ...
-
Manager, Neurodiagnostic Services
3 days ago
Legacy Health Portland, United StatesManager, Neurodiagnostic Services · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Emanuel Medical Ctr campus · Overview · Together, we will follow the Legacy mission of making life better for others. Your strong leadership skills, combined with your genuine concern for th ...
-
Commercial Service Manager
2 weeks ago
Commercial Tire Portland, United StatesJob Description · Job Description · POSITION OVERVIEW · Oversees and operates the service routes and tire areas in a professional manner. Supervises and maintains staff to appropriate levels; and assists store manager in operating the store in a safe, profitable, clean, and po ...
-
Service Account Manager
3 days ago
Southland Industries Portland, United States Full time/RegularPOSITION SUMMARY We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer accounts, overseeing the sales process, and acting as the primary point of cont ...
-
Service Manager
1 week ago
The Goodyear Tire & Rubber Company Portland, United StatesService Manager - Portland, OR · Date: Apr 23, 2024 · Location: · Portland, OR, US, 97203 · Company: Goodyear · Job Req ID: JR · Goodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · We are a service and retreading market leader with over 200 Commercial Tire Centers ...
-
Service Manager
3 weeks ago
Jubitz Portland, United StatesJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row · Jubitz Service Center is · hiring a full-time Service Manager · The · Service Manager · of the Diesel Automotive Center plays a crucial role in the efficient operation ...
-
Manager, Neurodiagnostic Services
3 weeks ago
Legacy Health Portland, United StatesManager, Neurodiagnostic Services · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Emanuel Medical Ctr campus · Overview · Together, we will follow the Legacy mission of making life better for others. Your strong leadership skills, combined with your genuine concern for th ...
-
Manager, Neurodiagnostic Services
4 days ago
Legacy Health Portland, United StatesManager, Neurodiagnostic Services · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Emanuel Medical Ctr campus · Overview · Together, we will follow the Legacy mission of making life better for others. Your strong leadership skills, combined with your genuine concern for th ...
-
Landmark Ford Inc Portland, United StatesLandmark Ford, Inc. the largest Ford/Lincoln Service department in the Northwest seeks a customer focused individual to work as a service advisor Monday through Friday 3 PM to Midnight, managing a team with out innovative team concept; large established customer base; great benef ...
-
Nursing Service Management
1 week ago
Stellar Enterprises Cedar Hills, OR, United States FreelanceCedar Hills, OR based Deutsche Fachpflege Gruppe provides care for individuals who require non-clinical intensive care. Our clients - young or old - are cared for in their own homes or in modern living communities by our professional and highly motivated nursing staff. The qualit ...
-
Manager, Patient Business Services
3 weeks ago
Legacy Health Portland, United StatesManager, Patient Business Services - Hospital Billing · US-OR-PORTLAND · Job ID: · Type: Regular Full-Time · Northwest 31st Bldg · Overview · Making life better – for your team, your patients, your community. If that defines everything you do, and if you want to empower others t ...
-
Interpretive Services Project Manager
5 days ago
State of Oregon Portland, United StatesJob Description: · Do you have experience engaging and supporting diverse teams in strategic planning, design and decision-making and improvement strategies? Are you passionate about helping to build an infrastructure that promotes and assures language access for Oregon Health Pl ...
-
Human Service Case Manager
3 weeks ago
State of Oregon Oregon City, United StatesJob Description: · Human Services Case Manager (2 positions) · Salary Range: $4,138 - $5,747 · Location:Oregon City · Opening date: May 13th, 2024 · Closing date: May 27th, 2024 · Type of Recruitment: Internal/External · We are proud to be an Equal Opportunity Employer. We are ...
-
Manager - Contractor Services Management
1 week ago
AVANGRID , Inc. Portland, United States FreelanceTrain Plant Managers and the Operations team on key aspects of all contracts and settlements to enable them to act as the first level of support on any contract performance issue once the site is constructed. Work with Plant Managers to ensure Servic Contractor, Manager, Manageme ...
Service Manager - Portland, United States - Sonsray Inc.
Description
Company Overview:
Sonsray Inc. is privately owned and operated company. From the borders of Mexico to Canada we cover, Arizona, California, Nevada, Oregon and Washington making us the largest
CASE CNHi Construction Equipment Dealership and
Thermo King transport refrigeration & temperature control equipment dealership on the West Coast. Our
Sonsray team is a growing dynamic company with over 600 employees and 30 plus combined locations for new & used equipment sales, genuine parts, factory authorized warranty repair, fleet maintenance and rentals that offers a unique environment fostering individual growth and rewards performance.
Sonsray, Inc. features factory training technician programs, state of the art shops equipped with modern diagnostic tools providing our staff with proper technology and training for their day-to-day business operations.
Sonsray Machinery is currently seeking an experienced and professional Service Manager to manage the service operations for our CASE dealership in Portland, OR.
The Service Manager will be responsible for managing service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging department personnel.
Essential Responsibilities and Duties:
Skills & Qualifications:
Benefits Include:
Apply for Service Manager
First name
Last name
Email address
Phone number
I would like to receive updates about my application via SMS
Address (optional)
City (optional)
State/Province
Zip/Postal Code
Yes
No
Please add your resume
10MB limit; .pdf, .doc, and .docx file types are accepted.
ATTACH FILE
Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.
#J-18808-Ljbffr
