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Washington, D.C.

    Assistant Property Manager - Washington, United States - ABC STAFFING

    ABC STAFFING
    ABC STAFFING Washington, United States

    3 days ago

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    Description

    Job Description

    Job Description

    GENERAL DESCRIPTION

    The Assistant Property Manager is responsible for all areas of daily operations and oversight of the property. This individual must provide excellent customer service while achieving or exceeding the company's goals and objectives. This individual assists the Property Manager in supporting the success of the property and its employees. The Assistant Property Manager will be responsible for two properties that are 100% tax credit, including a number of HUD units.

    JOB FUNCTIONS

    • Oversee site team in conjunction with the Property Manager.
    • Prepare work schedule to ensure full office coverage.
    • Monitor leasing activity to include advertising, traffic, guest cards and applications – ensure that leasing reporting is completed as required.
    • Approve applications that meet established company tenant selection criteria.
    • Sign leases in absence of Property Manager.
    • Manage the lease renewal process.
    • Manage NTV, move out, and turnover processes.
    • Perform move out inspections and complete move out transmittals within 14 days of move out.
    • Prepare all collection paperwork timely per company policy.
    • Ensure all advertising sources, including internet, are up to date, current and accurate; including ILSs, PopCard, and Craigslist.
    • Provide training of site team as necessary or required.
    • Respond to resident concerns timely and professionally.
    • Follow up on maintenance activities to ensure excellent customer service.
    • Coordinate DCRA, DCHA and all other housing inspections with residents and maintenance. Follow up on any notices of violation.
    • Work with Service Manager and coordinate routine inspections, PM inspections, and extermination and filter changes. Ensure that proper notice is provided to residents.
    • Work with Maintenance Supervisor to assist and facilitate turnover process and reduce rent loss.
    • Prepare reports as requested.
    • Oversee expenses and invoicing for media, marketing, and office supplies.
    • Work on the first Saturday of the month, as appropriate.

    QUALIFICATIONS AND REQUIREMENTS

    Leadership Skills

    • Ability to build, mentor, and inspire teams
    • Flexibility/Adaptability
    • Ability to demonstrate enthusiasm and motivate others

    Personal Competencies

    • Strong, positive, motivational leadership style
    • Ability to manage multiple priorities while maintaining consistent performance
    • Extremely strong communications skills, both written and verbal
    • Extremely strong conflict resolution skills
    • High sense of urgency in meeting requirements and deadlines
    • Calm under pressure
    • Proactive
    • Excellent listener

    Technical/Functional Competencies

    • Proficiency in accurate and detailed market analysis
    • Tax credit and HUD certification experience required
    • Thorough and detailed understanding of property's market
    • Yardi Voyager experience
    • Nexus experience
    • Full Microsoft Office proficiency – Word, Excel and PPT

    Required Experience

    • Minimum 3 years Property Management/Leasing/General Accounting experience
    • Minimum 3 years tax credit and HUD experience
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