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    Customer Development Manager - Richmond, United States - Ryder System

    Ryder System
    Ryder System Richmond, United States

    1 week ago

    Default job background
    Description
    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )

    BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.

    At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a "


    CDM
    ," you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales career. In 2021 and coming into 2022, Ryder continues to move the transportation industry forward. As an innovative outsourced solutions provider, we enable commerce to flow reliably, efficiently, and safely. How?

    Top Technology Provider for Food & Beverage Supply Chain

    Top Third Party Logistics (3PL) Provider to the Retail Industry

    Largest Electric Truck Footprint in the US

    Job Summary


    The Customer Development Manager position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process.

    Your ability to build and maintain relationships is critical to the success in this role.

    The position requires ground travel and includes salary, mileage reimbursement, company cell phone, and excellent monthly commission potential. Some travel may apply for training. We also offer a full benefits package, 401k employer match, and a discount on shares

    YOUR JOB SEARCH ENDS HERE.

    Book of Business - Richmond, VA

    Check out these videos


    Ryder's been named:
    "_ Top Company for Women to Work for in Transportation )

    _"

    by Women in Trucking, one of Fortune Magazine's

    "_ World's Most Admired Companies )

    _,"

    one of

    "_ America's Most Responsible Companies )

    _"

    by Newsweek.

    We have the largest EV footprint in the U.S. In addition to that

    , Verizon has recognized us with their Supplier Environmental Excellence Award )

    .

    \#LI-LT

    #INDexempt

    #FB

    Essential Functions

    Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business, goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors.

    Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold.

    Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operations

    Training and improvement of sales skills, industry knowledge and personal growth needs

    Additional Responsibilities

    Performs other duties as assigned.

    Skills and Abilities

    Demonstrates problem solving skills

    Strong verbal and written communication skills

    Effective interpersonal skills

    Ability to analyze and interpret financial data

    Ability to leverage customers financial data to determine needs and solutions match

    Ability to work within various geographic and demographic environments

    Ability to guide, engage, and impart knowledge to others

    Willingness and ability to work with and mentor new sales employees

    Ability to work independently and as a member of a team

    Ability to work in team concept while holding self fully accountable

    Flexibility to operate and self-driven to excel in a fast-paced environment

    Capable of multi-tasking, highly organized, with excellent time management skills

    Detail oriented with excellent follow-up practices

    Qualifications

    Bachelor's degree required in Business, Marketing, Transportation or equivalent experience

    Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required


    DOT Regulated:
    No


    Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.

    The salary for this position ranges from $60,000 to $65,000. Employees may also be eligible for commissions, as applicable.


    Job Category:
    Outside Sales

    Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

    All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )


    Current Employees:


    If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here $3.

    htmld)

    to log in to Workday to apply using the internal application process.

    \#wd
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