- Sell TME company's products;
- Customer service;
- New customer acquisition and customer retention;
- Process, update or change customer purchase orders;
- Handle, organize and process customer quote requests;
- Respond to Customer inquiries within a call center environment in accurate manner (e.g. email, phone, webchat);
- Preparing an individual offers for the clients;
- Evaluate customers needs and build / maintain productive long lasting relationships;
- Collaborate with internal departments to resolve all customers' issues;
- Meet personal and team sales targets;
- Issuing sales documents in line with orders;
- Report and provide feedback to the company's management;
- Maintain and expand client database within the assigned territory;
- Attend meetings, sales events and trainings to keep abreast of the latest developments.
- MSC/BSC or secondary education (preferred technical education, profile: electronics, electrotechnics, automatics or related);
- Native English;
- Knowledge of the issues related with electronics, electrical engineering or automation will be an advantage;
- Computer literacy ability to carry out phone conversations;
- Customer orientation strong ability to provide the highest level of customer service;
- Good organisational skills;
- Ability to build relations with customers;
- Good interpersonal and communication skills.
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Customer Support Representative - Peachtree Corners, United States - TME
Description
Job Description
Job DescriptionTME US, LLC is part of the Transfer Multisort Elektronik Sp. z o.o. TME group is a leading distributor of electronic components supporting customers globally. We are one of the fastest growing distributors in Europe serving broad selection of in-stock electronic, electromechanical, industrial automation components as well as workplace equipment. Our offer includes over products of more than 1000 leading manufacturers.
We are looking for Customer Support Representative to our new office in US Atlanta. We require someone with customer oriented attitude, self-motivated, results oriented, demonstrated innovation, strong relationship building and management skills, accurate, as well as excellent communication skills.
What you'll do:
What We Are Looking For:
What you will get from us:
Full-time job (40 hours a week);
- Family working environment;
- Opportunities for career growth;
- Employee benefits: PTO, Health, dental, and Vision with up to 75% of the cost covered by TME. Quarterly bonus based on performance and goals. Paid life insurance and long-term disability.
TME US LLC offers you an attractive, well-paid job in the sales team. As our employee, you get many opportunities for development (training, courses) and gaining experience in international communication and sales. If you would like to apply for the position of customer service representative at TME US, LLC, please send us a job application. If you want more information about us, visit the TME Group website
Job Type: Salary USA, 45 000,00 $ ,00 $ per year
1. Dental insurance
2. Health insurance
3. Life Insurance
4. Vision insurance
