- Create, revise and publish internal and public facing product solutions.
- Interface with customers at a high volume to solve their issues.
- Develop your skills in network and security products through on-going training.
- Document, escalate and follow through with product bugs and/or issues.
- Associates degree in IT, relevant training (CCNA cert/CompTIA/Cisco etc.) or equivalent experience.
- A customer centric focus - you always aim to make the customer happy.
- Strong troubleshooting/problem resolution skills.
- Basic networking or server experience - technical understanding of servers and networking technologies such as TCP/IP, Routing, DHCP.
- Ability to learn and adapt to quickly changing circumstances, direction and strategy.
- Experience in any of the scripting languages such as Bash, Shell, Perl, Python.
- Equity, in the form of non-qualifying options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
-
Support Representative
2 weeks ago
Niwton Atlanta, United StatesOur team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in. · ...
-
Customer Support Representative
6 days ago
TME Peachtree Corners, United StatesJob Description · Job DescriptionTME US, LLC is part of the Transfer Multisort Elektronik Sp. z o.o. TME group is a leading distributor of electronic components supporting customers globally. We are one of the fastest growing distributors in Europe serving broad selection of in-s ...
-
Chief physician
1 week ago
Quantum Ventures Prospect, United StatesThere are many reasons to collaborate with European Medical Consulting Adam. In the following section, we will explain how you can benefit from our free services and save valuable time: * You can delegate contract negotiations to us at your request * You will be discreetly presen ...
-
Customer Support Representative
2 days ago
Pace-O-Matic, Inc. Duluth, United StatesJob Description · Job DescriptionSummary · Pace-O-Matic develops, produces, licenses, and operates computer games of skill. Since Pace-O-Matic was founded in 2000, we have built a talented leadership team and a company culture defined by integrity, innovation, and compliance. Pac ...
-
Technical Support Representative
2 weeks ago
Motion Recruitment Partners LLC Norcross, United StatesTechnical Support Representative · Norcross, GA · **Onsite** · Contract · $19.9/hr - $20.5/hr · Seeking a technical Customer Support Representative for a contract opportunity in Norcross, GA. The primary purpose of this role is to answer technical calls from customers (company/in ...
-
Client Support Representative
1 week ago
Jet Management Executives Sandy Springs, United States· Jet Management delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client ...
-
Client Support Representative
1 week ago
Jet Management Executives Marietta, United StatesJob Description · Job Description · Jet Management delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager i ...
-
Account Support Representative
3 days ago
Insight Global Marietta, United StatesInsight Global is seeking an Account Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a resolving issues related to customer accounts across several systems. They will work across software ...
-
Customer Support Representative
1 week ago
IG Design Group Americas Inc Atlanta, United StatesCustomer Support Representative · Tracking Code Job Description Design Group Americas is one of the U.S. leaders of gift packaging, crafts, dcor, and creative play products with a portfolio of over 50 national brands, sold nationwide and around the globe in the mass, middle and ...
-
Technical Support Representative
1 week ago
US Tech Solutions Atlanta, United StatesJob Title: Technical Support Representative · Location: Fully Remote · Duration: 6 months contract · Shift Timing: Monday thru Friday 6 to 2:30pm or 7 to 3:30pm · Job Description: · As a Technical Support Representative, you will be working in a positive cultural environment ...
-
Customer Support Representative
1 week ago
Kimmel Associates Atlanta, United StatesAbout the Company:A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers.The company considers its employees to be their most important as ...
-
Customer Support Representative
1 week ago
Kimmel & Associates Atlanta, United StatesAbout the Company: · A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers. · The company considers its employees to be their most import ...
-
Technical Support Representative
2 weeks ago
RealTruck Buford, United StatesPosition Summary · The Technical Support Representative will be assigned to the technical area of customer care and will be responsible for assisting customers via multi-channel touchpoints (i.e., phone, email, chat, web, or social media). The primary role will be to resolve any ...
-
Support Team Representative
1 day ago
MarketSource Alpharetta, United StatesMarketSource - JobID: [Administrative Assistant] As a Support Team Representative at MarketSource, you'll: Provide administrative support for customer, account executive, manager, and client related needs; Ensure any client and/or customer concerns are solved effectively and prom ...
-
Customer Support Representative
5 days ago
Kimmel Associates Atlanta, United StatesAbout the Company: · A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers. · The company considers its employees to be their most impor ...
-
Support Team Representative
2 weeks ago
MarketSource Alpharetta, United States121736BRTitle:Support Team RepresentativeJob Description:The Support Team Rep I is a non-exempt that maintains administrative tasks for various retail programs at MarketSource. This role is designed to be the first line of operational support for MarketSource. · Primary responsib ...
-
Technical Support Representative
6 days ago
RealTruck Buford, United StatesPOSITION SUMMARY · The Technical Support Representative will be assigned to the technical area of customer care and will be responsible for assisting customers via multi-channel touchpoints (i.e., phone, email, chat, web, or social media). The primary role will be to resolve any ...
-
Sales Support Representative
4 days ago
Russell Tobin Kennesaw, United StatesJob Description · Job DescriptionRussell Tobin/Pride Global is seeking a skilled Administrative professional to work at our client's location as a Sales Support Representative. This is an excellent opportunity to work with a dynamic team and gain valuable experience with Healthca ...
-
Technical Support Representative
5 days ago
Xactus Atlanta, United StatesEOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...
-
Technical Support Representative
2 weeks ago
Truck Hero Buford, United StatesPOSITION SUMMARY · The Technical Support Representative will be assigned to the technical area of customer care and will be responsible for assisting customers via multi-channel touchpoints (i.e., phone, email, chat, web, or social media). The primary role will be to resolve any ...
Technical Support Representative - Alpharetta, United States - Barracuda Networks Inc.
Description
Job Description
Job DescriptionCome Join Our Passionate Team At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers' journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disabilityEnvision yourself at Barracuda Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality support of our superb networking and security products. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team and will report into a Tech Support Manager. What you'll be working on#LI-Hybrid