Jobs
>
Houston

    Shared Customer Service Representative Houston, TX - Cosentino

    Cosentino
    Cosentino Houston, United States

    3 weeks ago

    Default job background
    Manufacturing / Mechanical
    Description

    What are we looking for


    At Stone Systems ) we are looking for Shared Customer Service Representative for our Shop in Houston, TX. Operators control and manipulate machinery in a wide variety of fields to produce goods, make repairs, or join our systems together.

    What you will do


    The Shared Customer Service Representative position coordinates and controls the activities of the customer service team to maintain and enhance customer relationships. They are also responsible for meeting organizational and operational objectives.

    Job Expectations:

    • Collaborate with the Shared Services Customer Service Manager
    • Plan, prioritize, and delegate work tasks to ensure proper functioning of the department
    • Maintain high customer service levels
    • Implement policies and procedures
    • Assist with complex challenges of the order processing
    • Monitor accuracy of Shared Services team members
    • Receive payments for order changes
    • Identify and implement strategies to improve quality of service, productivity, and profitability
    • Prepare and deliver KPI analysis of CS team
    • Coordinate and manage customer service projects and initiatives
    • Identify and address staff training and coaching needs
    • Update Daily Reporting
    • Communicate with local managers
    • Backup support for all team functions
    • Promotes cooperation and commitment within a team to achieve goals and deliverables
    • Other duties as assigned by management

    What you need to succeed


    EXPERIENCE

    Required:

    • Minimum 5 years of customer service experience

    Desired:

    • Experience with Job Tracker
    • Stone, industrial, and manufacturing industry experience

    EDUCATION

    Required:

    • High School Diploma/GED

    Desired:

    • Associate Degree in Business or related areas

    KNOWLEDGE

    Required:

    • Proficiency in Microsoft Office (Excel, Outlook, etc.)

    SKILLS

    Required:

    • Excellent time management skills and ability to multi-task and prioritize work in an extremely fast paced environment
    • Customer Service oriented
    • Strong organizational and planning skills in a fast-paced environment
    • Excellent written and verbal communication skills
    • Leadership skills
    • Quick decision-making skills and ability to solve problems

    What we do offer


    You will join a company:

    • With an international mindset and presence in 100+ countries
    • With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone, Dekton and Sensa by Cosentino
    • In which you will be able to grow your career and develop your leadership skills

    About Cosentino


    At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.

    Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics." -

    *If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at or at our email address: *


  • SafetyMed

    Service Representative

    2 weeks ago

    SafetyMed Houston, United States

    **JOB POSTING** · **SERVICE REPRESENTATIVE** · **About Us**: · SafetyMed is one of the premier distributors in Texas of Medical AED defibrillators, First Aid, Fire Extinguishers, and Safety Supplies for more than 20 years. We are a small company with a dedicated and growing workf ...

  • Ezee Fiber

    Technical Service Representative

    1 week ago

    Ezee Fiber Houston, United States

    **Technical Service Representative** · Ezee Fiber is seeking a Tier I **Technical Service Representative (TSR)** to be part of a team of high-energy, customer-oriented professionals. The Technical Support Representative is the first point of contact for customers and others who c ...

  • NewTechWood

    Customer Service Representative

    3 weeks ago

    NewTechWood Houston, United States

    We are looking to hire a dedicated, empathetic and dynamic Customer Service Representative to join our team. As a Customer Service Representative, you will be a point of contact for our valued customers to make sure they receive support and assistance with their inquiries. · **Du ...

  • Aflac

    Financial Services Representative

    1 week ago

    Aflac Houston, United States

    Are you interested in working in a high-energy sales environment? We have the best role just for you We are on a hunt to hire a detail-oriented Financial Services Representative to provide a front-line response to inquiries regarding our financial products and services. The Finan ...

  • EcoShield Pest Solutions

    Customer Service Representative

    1 week ago

    EcoShield Pest Solutions Houston, United States

    Overview: · The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering ab ...

  • Ezee Fiber

    Technical Service Representative

    2 weeks ago

    Ezee Fiber Houston, United States

    **Technical Service Representative** · Ezee Fiber is seeking a Tier I **Technical Service Representative (TSR)** to be part of a team of high-energy, customer-oriented professionals. The technical support representative is the first point of contact for customers and others who c ...

  • Cooper Machinery Services

    Field Service Representative

    3 weeks ago

    Cooper Machinery Services Houston, United States

    **Job Title**: Field Service Representative · **FLSA Status**: Non-Exempt · **Department**: Services · Group Regular Full Time · **Location**: HQ Port Northwest · **About Cooper Machinery Services**: · Cooper Machinery Services provides natural gas compression equipment and servi ...

  • Suveto

    Client Services Representative

    2 weeks ago

    Suveto Houston, United States

    Sunset Animal Hospital is looking for an experienced**full-time Client Services Representative t**o join our Team We are proud to serve the Houston, TX area for everything pet-related. · At Sunset Animal Hospital, our our singular goal is to provide compassionate medicine of the ...

  • DXP Enterprises

    Customer Service Representative

    3 weeks ago

    DXP Enterprises Houston, United States

    Responsibilities of the **Customer Service Representative **include, but are not limited to: · - Responding to customer inquiries regarding company products and services · - Processing customer phone orders · - Checking availability of stock and shipping dates · - Quoting prices, ...

  • TeamOne Logistics

    Customer Service Representative

    2 weeks ago

    TeamOne Logistics Houston, United States

    TeamOne Logistics based in Alpharetta GA, is a nationally recognized third-party logistics partner exclusively focused on asset-based transportation in the Logistics Industry. With over 100 locations across the country and growing, a key component of our success is our people. · ...

  • Houston Zoo

    Guest Service Representative

    2 weeks ago

    Houston Zoo Houston, United States

    Join an enthusiastic team that provides a fun, unique and inspirational experience fostering appreciation, knowledge, and care for the natural world. The Houston Zoo aspires to be recognized by peers, staff, and general public as a leader among conservation efforts, delivering ex ...

  • New Era Innovations

    Customer Service Representative

    1 week ago

    New Era Innovations Houston, United States

    Job Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and ...

  • DXP Enterprises

    Customer Service Representative

    2 weeks ago

    DXP Enterprises Houston, United States

    Responsibilities of **Customer Service Representative** include, but are not limited to: · - Responding to customer inquiries regarding company products and services · - Processing customer phone orders · - Checking availability of stock and shipping dates · - Quoting prices, fil ...

  • Vibration Mountings and Controls Inc

    Customer Service Representative

    1 week ago

    Vibration Mountings and Controls Inc Houston, United States

    : · The Customer Service Representative has general customer service responsibilities for customers. · **Essential Job Responsibilities not limited to**: · Customer Service · - Respond to customer requests for information regarding products, pricing and services. · Order Entry · ...

  • Community Choice Financial Family of Brands

    Customer Service Representative

    1 week ago

    Community Choice Financial Family of Brands Houston, United States

    Overview: · **Customer Service Representative (Bilingual)** · As a Customer Service Representative ("CSR"), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships. You will serve as a vital contributor ...

  • Interbuild Construction L.P.

    Customer Service Representative

    2 weeks ago

    Interbuild Construction L.P. Houston, United States

    Overview: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is ...

  • The Partner Group

    Customer Service Representative

    1 week ago

    The Partner Group Houston, United States

    **CUSTOMER SERVICE REPRESENTATIVE - Industrial parts** · ** Must live within daily driving distance of the warehouse on the north side of Houston on Vantage Parkway East. · EXCELLENT CAREER OPPORTUNITY Growing nationwide distribution company that provides parts for the constructi ...

  • Tamara Thompson - State Farm Agent

    Financial Services Representative

    3 weeks ago

    Tamara Thompson - State Farm Agent Houston, United States

    **ROLE DESCRIPTION**: · As a Financial Service Specialist with the Tamara Thompson State Farm Agency Partnered with Rocket Mortgage, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sal ...

  • Ram Products Co

    Field Service Representative

    2 weeks ago

    Ram Products Co Houston, United States

    Enjoy freedom from a desk and serve the Houston metro area in our mobile warehouse, providing quality service to customers. · **What will you love about being a Field Service Representative?** · - Be a part of a quality team · - Develop personal relationships with customers · - S ...

  • Vibration Mountings and Controls Inc

    Customer Service Representative

    2 weeks ago

    Vibration Mountings and Controls Inc Houston, United States

    : · The Customer Service Representative has general customer service responsibilities for VMC customers. · **Essential Job Responsibilities not limited to**: · Customer Service · - Respond to customer requests for information regarding products, pricing and services. · Order Entr ...