- Researches market trends and creates product requirements documents, which capture business reasons for new ITS products or services.
- Develops internal relationships with Product Owners to facilitate product implementation throughout other divisions.
- Collaborates with cross-functional teams to establish initial product buy-in and with quality assurance and project management to facilitate acceptance testing of releases.
- Works with communications to develop user guides, training, and training schedules for different stakeholder groups.
- Participates in the planning for future changes to products and services.
- Analyzes product metrics post-release to proactively identify and optimize to user experience and product performance.
- Ensures customer-driven design, considering user pain points and usability test results, while using market & and industry knowledge to deliver a well-positioned product.
- Drives product requirements and feature roadmaps from concept through delivery.
- Identifies key opportunities for improvement, as well as development of technical or process enhancements to increase operational efficiencies, or reduce costs associated with the use of internal tools.
- Communicates portfolio and project updates to managers and stakeholders.
- Develops content for marketing collateral and supports training to ensure successful product launches.
- May own product portfolio and drive product strategy and direction for ITS-led initiatives.
- Develop and manage the process for communication and partnership with all stakeholders through interactive sessions or technology tools.
- Launch planning and implementation, including beta and acceptance testing, pilot programs, and user training.
- May provide feedback, support, and coaching in sprint and release plans.
- Work on highly complex technology solutions or manage product portfolios that require in-depth knowledge across multiple business or system-wide
- Bachelor's Degree in Marketing, Business, Engineering, Information Technology or similar
- Typically has 5 - 8 years in developing innovative, technical products.
- Possesses project management skillsets and experience, ability to gain consensus, make decisions, and escalate in a timely and clear fashion.
- Working knowledge of software development processes including the ability to evaluate and prioritize enhancement requests for software products, set software product release schedules, and create software product forecasts.
- Knowledge of several software development life cycle methodologies; Agile SCRUM is desirable.
- A certified Product Manager is desirable.
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Product Manager - San Francisco, United States - Sigmaways Inc
Description
We are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.
Responsibilities:
Qualifications:
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