- Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
- Responsible for scheduling new patient appointments
- Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image
- Coordinates and assist with the Executive Assistant overall activities for the front office:
- New hire onboarding and training
- Scheduling
- Supervision of front desk volunteers and staff coverage, including Maintains the 'on-call' list and assists patients daily
- Maintains Front Office Manual, updating all forms, manuals, and charting. Oversee office supplies and repairs: organizing, maintaining, and communicating needs on weekly basis to Executive Assistant
- Provides Administrative Support involving scheduling practice meetings, room set up and clean up for meetings and groups. Coordinates the maintenance and alteration of office areas and equipment as well as layout, arrangement, and housekeeping of office facilities in conjunction with Executive Assistant and Director of Facilities
- High School graduate/GED required; college degree preferred.
- Two (2) years of experience managing an office; medical office experience preferred
- Two (2) years of supervisory experience, exemplary customer service, and organizational skills required
- Knowledge of HIPPA and client confidentiality laws
- A valid driver's license and evidence of insurance coverage
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PhysMed Naples Naples, United StatesJob Description · Job DescriptionAre you looking to join a team that is dynamic, energetic, outgoing, and organized? PhysMed, Center for Physical Medicine, is the right place for you We are looking to add a Front Desk Coordinator to our team that has high energy, a professional a ...
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Front Desk Coordinator - Naples, United States - Southern Sports Medicine Partner dba Partnercare
Description
Front Desk CoordinatorFront Desk Coordinator
At Jaffe Sports Medicine (JSM), we believe our team members are at the heart of our organization.
The Front Office Coordinator is on the front line of our practices. They are our ambassadors and are pivotal in initiating the best possible patient experience. They are responsible for overall front desk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and assists on projects and any additional administrative support necessary for the practice.
Job Duties
Partnercare does not accept unsolicited submissions from third parties.
