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Silver Spring

    Program Coordinator - Silver Spring, United States - Children's National Hospital

    Children's National Hospital
    Children's National Hospital Silver Spring, United States

    5 days ago

    Default job background
    Description

    Position will support the Business Management team for Clinical Ancillary Services, which currently includes Pharmacy, Food & Nutrition, Laboratory Services, and Facilities. Must be skilled with Microsoft Office 375 (including at minimum intermediate level Excel, PowerPoint, and Outlook proficiency), Teams, SharePoint management, able to learn new applications and systems quickly and use them efficiently, able to develop SOPs, draft administrative policies and procedures, draft materials for program standardization, update systems and file backlogs, create presentations and other digital communication materials, support various Committees, logically organize electronic data and files, maintain various departmental trackers (budget, subscriptions, education, etc), and assist with various program support activities.

    The Program Coordinator will provide administrative and program support to plan, implement and coordinate programs, events, and educational activities, administer policies and procedures, and office management.

    Position will support the Business Management team for Clinical Ancillary Services, which currently includes Pharmacy, Food & Nutrition, Laboratory Services, and Facilities. Must be skilled with Microsoft Office 375 (including at minimum intermediate Excel, Powerpoint, and Outlook proficiency), Teams, Sharepoint management, able to learn new applications and systems quickly and use them efficiently, able to develop SOPs, draft administrative policies and procedures, draft materials for program standardization, update systems and file backlogs, create presentations and other digital communication materials, support various Committees, logically organize electronic data and files, maintain various departmental trackers (budget, subscriptions, education, etc), and assist with various program support activities.

    Required to virtually attend relevant meetings.

    Minimal time required onsite. Schedule/availability to be mutually agreed upon.

    Qualifications:
    Minimum Education

    Bachelor's degree (Required)

    Work requires analytical, communication and organizational skills
    generally acquired through completion of a bachelor's degree
    program. Degree in Research Administration, Business
    Administration, Finance, Hospital Management, or Healthcare
    Administration preferred.

    Minimum Work Experience
    3 years Experience in program administration involving academic, medical, or research activities to acquire skills necessary to plan, coordinate, and implement a variety of program activities and events (Required)

    Required Skills/Knowledge
    Excellent written and verbal communication skills.
    Experienced in department budget and personnel administration and communication.
    Computer Skills - Excel, Microsoft Word, Access, & PowerPoint

    Must be adept at using existing resources and be able to seek out other relevant tools when necessary. Ability to work independently and think critically required. Ability to research and implement tools for productivity and efficiency.

    Familiarity with standard business practices a plus. Healthcare and/or Pharmacy experience preferred.

    Functional Accountabilities
    Safety

    • Speak up when team members appear to exhibit unsafe behavior or performance
    • Continuously validate and verify information needed for decision-making or documentation
    • Stop in the face of uncertainty and take time to resolve the situation
    • Demonstrate accurate, clear, and timely verbal and written communication
    • Actively promote safety for patients, families, visitors, and co-workers
    • Attend carefully to important details - practicing Stop, Think, Act, and Review in order to self-check behavior and performance
    Provide Operational Oversight
    • Coordinate administrative tasks consistent with workload requirements and available resources.
    • Participate in specified divisional operations and systems.
    • Recommend and participate in development of new processes and systems to meet departmental needs.
    • Train and mentor new investigators and research staff on processes; assist with determining work assignments, schedules, and priorities; provide work guidance and oversee the activities of one or more processes.
    • Maintain and process employee time cards and attendance records.
    Manage Budget
    • Participate in the development, monitoring, and reconciliation of operating and capital budgets; (e.g., budget variance and performance reports, budgetary tracking, etc)
    • Ensure availability of data for management decision-making.
    Committees and Meetings
    • Coordinate the Activities of the Regulatory, faculty, and staff meetings; prepare meeting documentation including teleconference; assign and distribute review material; draft minutes;
    • Coordinate correspondence and maintain extensive filing system.
    Administrative Support
    • Serve as a liaison with internal departments, investigators, and external collaborators and investigators; prepare and proof complex administrative and contractual documents, correspondence, memoranda, letters, presentations, and reports; provide support with project management activities.
    • Assist with updates to the website, maintain mailing lists, and file logs.
    • Coordinate and schedule office appointments, meetings and conferences with other CNMC departments, investigators.
    • Assist with other office duties as needed.
    Organizational Accountabilities
    Organizational Accountabilities (Staff)
    Organizational Commitment/Identification
    • Anticipate and respond to customer needs; follow up until needs are met
    Teamwork/Communication
    • Demonstrate collaborative and respectful behavior
    • Partner with all team members to achieve goals
    • Receptive to others' ideas and opinions
    Performance Improvement/Problem-solving
    • Contribute to a positive work environment
    • Demonstrate flexibility and willingness to change
    • Identify opportunities to improve clinical and administrative processes
    • Make appropriate decisions, using sound judgment
    Cost Management/Financial Responsibility
    • Use resources efficiently
    • Search for less costly ways of doing things
    Safety
    • Speak up when team members appear to exhibit unsafe behavior or performance
    • Continuously validate and verify information needed for decision-making or documentation
    • Stop in the face of uncertainty and take time to resolve the situation
    • Demonstrate accurate, clear, and timely verbal and written communication
    • Actively promote safety for patients, families, visitors, and co-workers
    • Attend carefully to important details - practicing Stop, Think, Act, and Review in order to self-check behavior and performance
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