Program Coordinator - Foggy Bottom, United States - George Washington University

Mark Lane

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JOB OVERVIEW
Job Description Summary:


  • The George Washington University (GWU) School of Medicine and Health Sciences (SMHS) is the sponsoring institution for residency and fellowship programs accredited by the Accreditation Council for Graduate Medical Education (ACGME). The Graduate Medical Education (GME) Office provides oversight and support for all ACGMEapproved residencies at GWU SMHS and all of its affiliate institutions. GME serves as the central office for 450 current residents and retains records for alumni residents. The office functions as a Dean's office, HR office, Alumni office, International services (processes J1 visas for residents), and compliance office combined. The Program Coordinator manages the institutional employment and educational records of current and alumni resident physicians in accordance with University and SMHS policies, ECFMG regulations, ACGME requirements, and Medicare requirements for reimbursement. Includes credentialing of new residents, verification of training for current and alumni residents, preparation of employment contracts, processing of medical licenses and resident loan deferments, and onboarding of visiting residents. Serves as the office receptionist, provides administrative support for Associate Dean.

The purpose of this position is to provide general administrative support to and on behalf of an academic program or initiative.

This role will serve as a point of contact for the program, will answer typical program questions, and will assist the program staff with a variety of functional and administrative support.

Support could include answering routine and complex inquiries, enrollment assistance, updating websites and list-servs, planning and executing events, scheduling rooms, ordering equipment, processing payments, data entry, preparing reports, and similar duties.

Often these roles are tasked with outreach to other GW stakeholders in order to assist in maintaining standard operational efficiencies.

Typical duties often are administrative in nature including tasks that are routine, and under the general supervision of more senior personnel within the department, or program.


Duties include:

Record Management and Compliance - current resident physicians:

  • Manages employment and educational records of 450 resident physicians currently employed at The George Washington University School of Medicine and Health Sciences in 41 ACGME-accredited residency and fellowship training programs.
  • Monitors MedHub system for return of completed and signed materials from new and continuing residents and performs followup to ensure return of documents.
  • Enters all information for new resident physicians into database for credentialing purposes. Contacts medical schools, hospitals, and training programs to obtain primary source verification of medical school graduation and prior training, per ACGME requirements for all new residents; contacts ECFMG for verification of certification for international medical graduates.
  • Prepares annual, quarterly, and monthly reports using database information as requested.
  • Creates annual DEA list and assigns and disseminates individual numbers to resident physicians; reports numbers to Hospital Pharmacy and Medical Staff.
  • Registers visiting resident physicians with the GME office and provides access to parking and ID badges; coordinates with Hospital Medical Staff office and IT services to provide access to clinical systems.
  • Verifies graduating resident physicians with program director and/or residency coordinator; prepares resident physician diplomas; oversees the graduating resident physicians' checkout procedures and outprocesses each graduate; communicates initial postgraduate information to office of development and alumni relations.
  • Maintains and ensures confidentiality of personal protected information.

Record Retention and Management - alumni resident physicians:

  • Manages files of alumni resident physicians who graduated from training programs following standard protocol for confidential information.
  • Researches records of alumni resident physicians to complete training and employment verification requests; prepares standard letter or creates verification letter to certify the resident physician's competency for medical practice or licensing purposes. Must be able to prioritize requests and respond in a timely manner.
  • Completes verification forms for Federal Government security clearances for current and former residents.
  • Maintains confidentiality of personal protected information; prepares and distributes personal protected information in a timely manner within specific deadlines.

Customer Service:

  • Serves as the GME Office receptionist
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nteracts with resident physicians, program directors, residency coordinators, deans, and senior staff on a daily basis.

  • Coordinates logistics for meetings and presentations, to include ordering food from catering contractors

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