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Business Service Manager - Cleveland, United States - Shakeronline
Description
Increase your productivity, customize your experience, and engage in information you care about.
**Job Opportunities**
Please submit your resume and/or application by email to You may also mail it to City of Shaker Heights, Human Resources Dept., 3400 Lee Rd., Shaker Heights, OH
The City of Shaker Heights is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. Effective 2016, the City no longer hires external candidates who use any form of tobacco or nicotine products. Banking Business Services Education Description Qualifications Special Requirements **Public Works**
**Business Service Manager**
Performs difficult professional work overseeing all accounting, purchasing, payroll and miscellaneous services rendered (MSR) of the department, managing and evaluating departmental budgets and needs, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed under the general direction of the Director of Public Works. Continuous supervision is exercised over personnel within the division.
ESSENTIAL FUNCTIONS/TYPICAL TASKS:
Manages and analyzes departmental expense and revenue budgets and data; assesses departmental needs; prepares reports on all departmental programs; manages grant funding along with State and Federal reporting; manages payment reimbursements and documentation.
Supervises all accounting, purchasing, payroll, and MSR accounts of the department.
Assigns, leads, trains and inspects the work of staff; recommends rewards and discipline; coaches, counsels and evaluates staff performance; develops staff schedules; ensures deadlines for the department are met; supervises daily operations.
Formulates and recommends policies and procedures related to revenue management for programs and cash management for the department; oversees cash handling procedures and all program registration functions; develops and distributes Request for Proposals (RFP).
Establishes and maintains effective working relationships with internal and external customers as well as with other governing Public Works Departments in the area; serves as liaison to Finance Department, Human Resources Department and Law Department.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of the following: principles, methods, and practices of accounting; principles and practices of business and/or public administration; principles, practices, and methods of budget analysis and control; modern office methods, practices, and equipment.
Skill in the use of personal computers, associated software packages, hardware, and peripheral equipment.
Ability to prepare and maintain complex financial reports and records; ability to analyze and evaluate complex financial systems; ability to communicate complex ideas both orally and in writing; ability to prepare and present detailed reports; ability to plan, organize, direct, and evaluate the work of subordinate employees; ability to establish and maintain effective working relationships with associates, Department Directors, City officials, external organizations and government agencies, and the general public.
**EDUCATION AND EXPERIENCE:**
Bachelor's degree in finance, accounting, business or public administration, or related field and considerable experience in budget analysis and control, customer service, human relation/human resources, policy and communication, business operation/management, or equivalent combination of education and experience.
**PHYSICAL REQUIREMENTS:**
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel and frequently standing and walking; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
SPECIAL REQUIREMENTS:
Valid driver's license in the State of Ohio
*The City of Shaker Heights does not hire individuals who use or test positive for tobacco or nicotine products.*
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.