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    Service Manager - Cleveland, United States - Orion Talent

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    Description

    As Service Manager at our client you will be responsible for redeeming service gross profit objectives, managing operations organization, and maintaining a customer base. You will work with the customer and maintain the HVAC and electrical systems as contractually obligated. In addition, you will work with a crew and subs to manage a book of business as well as manage work profitably and maintain required paperwork including weekly reporting.

    All candidates should make sure to read the following job description and information carefully before applying.

    This position will include:

    • Designing, estimating, and proposing new service projects and upgrading of existing agreements.
    • Redeem planned gross profit through management of subordinate organization
    • Delegate and organize work of others by job description and procedures; help subordinates to agree on objectives.
    • Effectively audit and document the performance of subordinates and follow-up.
    • Provide job site visits to inspect equipment and equipment rooms to ensure quality performance.
    • Instruct, direct, and monitor subordinates in providing materials, directions, tools, and logistical support to the field to maximize output/man-hour.
    • Develop and implement programs to improve the skills of individuals and subordinates as a group.
    • Ensure technical capabilities for field force are consistent.
    • Forecast workforce, manpower, organizational changes, and vehicle requirements.

    Requirements:

    • At least 3-5 years of HVAC experience as a Service Manager, or Operations Manager.
    • 2-3 years in commercial, educational, governmental, or industrial facilities is preferred.
    • Strong leadership experience and interpersonal skills

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