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Operations Coordinator-
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Operations Assistant
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Operation Trainer
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Associate Program Director for Operations - Washington DC, United States - Acacia Center for Justice
Description
The Acacia Center for Justice (Acacia) provides legal support and representation to immigrants facing deportation through the development, coordination, and management of national networks of legal services providers serving immigrants across the countryAcacias goals are twofold:
to support immigrant legal services and defense networks to provide exceptional legal services to immigrants; Acacia ensures accountable, independent, zealous, and person-centered legal services and representation to protect the rights of all immigrants.
Job Summary:
The Associate Program Director will oversee the team providing program management support to legal service providers (LSPs) serving unaccompanied children nationwide with immigration legal services, including full-scope representation in removal proceedings.
The team ensures the provision of high-quality legal services to children in and released from immigration detention and funding contract compliance.
In this role, they will coordinate with the Budgets & Resource Management; Technical Compliance; Learning & Development; and Research, Evaluation & Data Analytics teams to ensure cohesive and comprehensive program policies and technical assistance for the network of LSPs.
They will support the Operations and Quality Assurance team in strategically brainstorming solutions to challenges that arise in the LSP network and will elevate any challenges, as necessary, to the Program Director.
They will join a functional team with various backgrounds in immigration advocacy, child welfare, finance, and research.Operations Planning and Program Direction
Oversee planning and implementing improvements to LSP network operations, including through service-quality and contract-compliance monitoring and developing programming aimed at ensuring network services sustainability.
Guide Program Managers on monitoring contract compliance for individual LSPs, including thorough analysis of monthly program data, and providing regular updates to the Program Director.
Support team in ensuring contract requirements are met by network LSPs where necessary, including by troubleshooting and documenting contract compliance challenges, identifying performance issues, and supporting a high level of quality assurance.
Work closely with Program Managers to keep updated on trends, challenges, and best practices in the field and strategically brainstorm solutions to challenges experienced by individual LSPs.
Liaise with the Budgets & Resource Management team to ensure that LSP spending and budgeting is appropriate based on knowledge of the program and on-the-ground needs.
Develop and maintain relationships with project partners, including government and external stakeholders.Oversee site visit completion and review reports drafted by Senior Program Associates and research team, including site visit reports and annual reports.
Oversee teams routine identification of technical assistance needs of the network and collaborate with the Learning & Development team to create training resources that address these needs.
Oversee identification of promising practices among subcontractors and maintenance of ways to disseminate information about such practices to encourage implementation elsewhere in the network.
Collaborate with the Research, Evaluation & Data Analytics team to ensure program analysis is accurately captured in reporting.Proficient with Microsoft Office Suite or similar software
A demonstrated knowledge of immigration, child welfare, criminal or juvenile justice, or other justice areas
Strong writing, research, data analysis, communication, and facilitation skills
Ability to manage work on multiple projects effectively and efficiently
Ability to work collaboratively on a team, as well as to take the initiative and manage projects independently
Ability to successfully balance travel responsibilities with office-based responsibilities
Experience representing detained immigrants and/or children is a strong plus
Experience with "know your rights" and other community education initiatives are a strong plus
Experience with overseeing a network of legal services providers.
At least 7-8 years of legal, government, or policy work experience
Medical/Dental/Vision- Some plans at $0 cost to the employee
~ Employee Assistance Program
~11 observed holidays, including the last week of December.
~$Home office set-up stipend
~ Student loan repayment assistance.
~ Gym Reimbursement
People of color and those who have been impacted by the criminal system and immigration system are strongly urged to apply.
Acacia is deeply committed to race equality, inclusion and belonging and strives to create a work culture that recognizes everyone's unique lived experience.
We are committed to fostering a workplace culture inclusive of people with respect to their race, ethnicity, national origin, gender/gender identity, sexual orientation, socio-economic status, veteran status, marital status, age, disabilities, political affiliation, religious beliefs, or any other characteristic.
Our commitment to justice and diversity also means providing a work environment that is welcoming, respectful, and engaging.All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.