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Gainesville

    Client Service Specialist - Gainesville, United States - PrideStaff

    PrideStaff
    PrideStaff Gainesville, United States

    2 weeks ago

    PrideStaff background
    Description
    Customer Service Specialist

    Be a part of a dynamic and energic team as a Customer Service Specialist. Bring your attention to detail and fantastic communication skills to aid in an important aspect of our client's overall experience.

    Compensation: $18/Hour
    Location: Hybrid, on site in our Gainesville office 2 days a week
    Schedule: Mon-Fri, 9AM-6PM (hybrid: 2 days in-office, 3 days remote) - final schedule assigned by manager

    Responsibilities:
    • Advancing order flow, answering questions from customers and internal staff, and removing roadblocks on orders.
    • Maintain operational efficiency by managing assigned records
    • Maintaining communication with all involved parties to ensure requests are completed in a timely manner while adhering to individual client profiles for each order
    Requirements:
    • Two years of experience in call center or customer service
    • Good written and verbal communication skills
    • Proficient data entry skills
    • Ability to analyze work and notice trends
    • Problem solving with a desire to help others
    • Knowledge of Microsoft Outlook, Excel and Word
    Benefits:
    PrideStaff offers competitively priced health, dental and vision insurance plans. Inquire for more details.
    Compensation / Pay Rate (Up to): $ $20.00 Per Hour
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