Enrollment Services Specialist - Alexandria, United States - Northern Virginia Community College

Northern Virginia Community College

Verified Company

Alexandria, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Posting Summary
Working Title

Enrollment Services Specialist
Role Title
Education Support Spec II
Role Code

FP
FLSA

Nonexempt
Pay Band
03
Position Number

Agency

Northern VA Community College
Division
NV280-Office of Student Services
Work Location
Alexandria 510
Hiring Range

- $45,000 - $55,000
Emergency/Essential Personnel

No
EEO Category
E-Paraprofessional
Full Time or Part Time

Full Time

No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule

Monday

Friday and some Saturday's
Sensitive Position
No
General Description:

The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities.

Assists student with referrals to other departments as needed.

Duties and Tasks:

Assists the Campus Registrar in tasks to manage enrollment services in ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services.

Special Assignments
May be required to perform other duties as assigned.

May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Required KSAs:

Ability to work under pressure and meet deadlines.
Ability to establish goals and priorities and make decisions based on program and institutional policies.
Knowledge and familiarity with People Soft Student Administration System or other student information system or flexibility and willingness to learn new systems.
Ability to communicate effectively, orally and in writing.
Strong customer service skills.
Ability to interpret and explain academic and administrative policies and procedures.

Minimum Qualifications:

Office training and customer service experience in a highvolume, inperson setting.
Experience working with a diverse population.
Experience working in a college office setting or university office setting, preferably an Admissions or Registrar's office.

Additional Considerations

Experience at a community college or university.
Experience handling domicile decisions and appeals.
Experience using PeopleSoft student information system and imaging software.
Fluency in a foreign language commonly spoken in the Northern Virginia area.

Operation of a State Vehicle

No
Supervises Employees
No
Required Travel
May be required to travel between campuses.
Posting Detail Information
Posting Number
CLS_2763P
Recruitment Type

General Public

G
Position End Date (if temporary)

Job Open Date

05/08/2024
Job Close Date
05/22/2024
Open Until Filled

Agency Website-
Contact Name

Phone Number

Special Instructions to Applicants-
Additional Information

Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most indemand careers.
At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA's commitment to inclusive excellence, please visit
our website.
NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

-
_The security of our students, faculty, and staff is very important at __NOVA_
_._

Background Check Statement Disclaimer

EEO Statement

ADA Statement

E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.