Enrollment Services Specialist - Alexandria, United States - Northern VA Community College
Description
Title:
Enrollment Services Specialist
Agency:
Northern VA Community College
Location:
Alexandria - 510
FLSA:
Nonexempt
Hiring Range:
$45,000 - $55,000
Full Time or Part Time:
Full Time
Additional Detail
General Description:
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities.
Duties and Tasks:
- Assists the Campus Registrar in tasks to manage enrollment services in ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services.
Minimum Qualifications:
Required KSAs:
- Ability to work under pressure and meet deadlines.
- Ability to establish goals and priorities and make decisions based on program and institutional policies.
- Knowledge and familiarity with People Soft Student Administration System or other student information system or flexibility and willingness to learn new systems.
- Ability to communicate effectively, orally and in writing.
- Strong customer service skills.
- Ability to interpret and explain academic and administrative policies and procedures.
Minimum Qualifications:
- Office training and customer service experience in a highvolume, inperson setting.
- Experience working with a diverse population.
- Experience working in a college office setting or university office setting, preferably an Admissions or Registrar's office.
Preferred Qualifications:
- Experience at a community college or university.
- Experience handling domicile decisions and appeals.
- Experience using PeopleSoft student information system and imaging software.
- Fluency in a foreign language commonly spoken in the Northern Virginia area.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.
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