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    Associate Account Manager - Newark, United States - WebMD

    WebMD
    WebMD Newark, United States

    2 weeks ago

    Default job background
    Description
    Account ManagementBensalem,PennsylvaniaNewark,New Jersey
    MedscapeLIVE, a Medscape Company, delivers MD and HCP audiences across all therapeutic areas. Access MDs and HCPs through MedscapeLIVE Events.


    WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.


    Position Summary:


    At MedscapeLIVE you will be responsible for assisting the Account Manager building and managing client relationships, collaborating with multidisciplinary teams across the organization, and enabling flawless event execution.

    The applicant will work closely with the Account Manager, must be willing to be coached, and eager to learn new skills quickly.

    The applicant should be a highly organized, able to work independently while working collaboratively, detail oriented, and excel in a deadline-driven environment.


    What You'll Do:
    Assist with client management through focused attention to detail, accountability, concise communications, and a sense of urgency
    Manage internal team deliverables, timelines, and clearly defined next steps
    Thorough QC of assets, assist with edits, and work closely with the Program Manager to guide assets through MLR process
    Schedule and join client meetings, lead internal meetings as needed, and assist with client communications
    Collaborate with multidisciplinary project teams, meeting client and management expectations, and ensuring programs remain on target and within agreed-upon parameters
    Use project management software to track projects and provide frequent status updates
    Assist with problem solving issues as they arise
    Overall ownership of client program success and execution
    Onsite presence as needed for in-studio broadcasts

    Who You Are:
    Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities
    Organized, detail-oriented, and a problem-solver
    Independently motivated but able to foster positive team dynamics
    Proactive and interested in building your skillset to take on more responsibility
    Has the ability to work overtime or travel, as needed

    Qualifications:

    1-2 years in Project Management or Account Services, preferably within the healthcare or medical education environment
    Experience in an external client-facing environment
    Highly professional, ability to work independently, and foster collaborative work relationships
    Outstanding time management, organizational skills, and an eye for details
    Excellent verbal communication, writing, and grammar skills
    Ability to work extended hours to meet clients' business needs, if needed. Travel may be required
    Experience with Medical Legal Regulatory (MLR) preferred
    Prior working experience in Workfront is a plus

    #J-18808-Ljbffr
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