- A tech-savvy & problem solver with a knack for delivering exceptional customer service to top-tier executives
- As a member of the team, will be at the forefront of providing White Glove technology support to C-Suite Executives, ensuring the seamless interaction with various technology components.
- Provide unparalleled customer service to C-Suite Executives, addressing the technology needs promptly and professionally.
- Interact with top-level executives to understand and troubleshoot the desktop, server, network, mobile device, printer, and application issues.
- Utilize the expertise to patch cables into switches, configure routers and switches, and execute necessary command typing for network configuration.
- Leverage your Microsoft AD administration experience to manage user accounts, security groups, and Group Policy Objects (GPOs).
- Demonstrate proficiency in scripting with PowerShell, aiding in automation and efficient systems management.
- Collaborate with colleagues in an on-call rotation, ensuring 24x7 support coverage.
- Be available to take calls from executives.
- Assist in the administration of Microsoft Exchange/Office 365, resolving user login issues, password resets, and related concerns.
- Offer comprehensive support for video, audio, and web conferencing equipment, enhancing seamless communication and collaboration.
- Work hands-on with Cisco Switch/Router configurations, providing first-level support for network issues.
- Handle occasional Rack and Stack of Equipment tasks, ensuring physical infrastructure is well-maintained.
- Collaborate closely with colleagues to troubleshoot and resolve technical challenges, including those related to Microsoft Teams and Polycom or similar systems.
- Utilize your experience working with PCs, Windows Laptops, and various mobile phone types to provide comprehensive support.
- Currently working in a Windows 10 environment with the ability to troubleshoot any related issues.
- Provide support for all video, audio, and web conferencing equipment, including troubleshooting.
- Provide 1st level support for Cisco switch/router configuration and network-related issues.
- Experience supporting C-Level executives, Executive-level personnel, trading desk clients, and various end users.
- Familiarity with basic PC repair, image creation, and deployment practices for desktops.
- Microsoft Exchange/Office 365 user and administration experience, including resolving login issues, password resets, etc.
- Proficiency in Active Directory administration, including Group Policy development.
- Knowledge and experience in scripting using PowerShell for automation and systems management.
- Ability to work effectively in an on-call rotation to provide 24x7 support coverage.
- Strong customer service skills and effective communication with executive-level stakeholders.
- Comfortable taking calls from executives.
- Hands-on experience with PCs, Windows Laptops, and diverse mobile phone models.
- Proficiency in Microsoft Teams and video/audio conferencing equipment support.
- Knowledge of Polycom or similar systems preferred, with a willingness to learn and adapt.
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
-
IT Desktop Support
1 week ago
Dutech Systems Houston, United StatesTitle: Sr IT Desktop Analyst · Location : Houston,TX,USA,77032 · Under general supervision, applies a high level of Information Technology skills in direct support of Halliburton employees and partners. Troubleshoot complex desktop software and hardware problems. Provide desk-sid ...
-
IT Desktop Support
6 days ago
Puffer-Sweiven Houston, United StatesFor over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable sta ...
-
Desktop Support Analyst
6 days ago
Radiantl Houston, United StatesUnder general supervision, applies a high level of Information Technology skills in direct support of Halliburton employees and partners. Troubleshoot complex desktop software and hardware problems. Provide desk-side and remote support in the use of systems in a LAN/WAN environme ...
-
Desktop Support Analyst
1 week ago
ClearpointCo. Houston, United StatesTTITLE: Desktop Support Analyst · LOCATION: West Houston · TYPE: Contract 3 Months contract could go contract to hire · RATE: $ $28.00 Per hour · SUMMARY: · Will follow documented processes and procedures to ensure quality controls and quality assurances are in place for all aspe ...
-
Desktop Support Specialist
1 week ago
Dehumidification Technologies, LP Houston, United States**The Business** · We are an industrial rental and service company that provides temporary temperature and humidity control solutions to an array of industries such as construction, industrial, and water damage restoration. As we continue to grow, we're seeking a talented Desktop ...
-
Desktop Support Technician
1 week ago
Resolvetech Solutions Houston, United States**Job Title: Desktop Support** · **Location: Houston, TX (Hybrid)** · **Duration: 2-3 Months Contract** · **Work Authorization: Must be USC or GC** · Basic/Required: · - 3+ years of direct experience in troubleshooting and supporting Microsoft Windows Operating Systems · - 3+ yea ...
-
Desktop Support Analyst Ii
4 days ago
DYOPATH Houston, United StatesDYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability ...
-
Field Tech/ Desktop Support Technician
5 days ago
NTT DATA Houston, United States**Req ID**: 281324 · We are currently seeking a Field Tech/ Desktop Support Technician to join our team in Houston, Texas (US-TX), United States (US). · **Client Desktop Support Role Responsibilities**: · - Provide support for all client workstations and peripheral devices like p ...
-
Desktop Support
1 week ago
VC5 Consulting Houston, United StatesJob Title: Desktop Support Specialist · Location: Houston, TX 77002 · Hours: Standard · Onsite/Offsite: Onsite · Travel: Approximately 15-20% travel yearly, mainly within Houston for conferences, occasional visits to other locations such as Corpus Christi. Driving reimbursement p ...
-
Desktop Support
2 weeks ago
Ledgent Technology Houston, United StatesIT Desktop Support Technician · At least 2+ years of experience preferred but open to entry level candidates · AV monitoring & remediation, through familiarity with MS Windows, OS and office productivity suite · Ability to Troubleshoot the following · Hardware · Software · ...
-
Desktop Support
1 week ago
Insight Global Houston, United StatesJob Description · Insight Global is hiring a Desktop Support Technician to join our construction client. This is a 6 month Contract to Hire role located 100% on site in Houston, TX. This role will be responsible for windows imaging, software installs, printer installs, AV support ...
-
Desktop Support
1 day ago
Diverse Lynx Houston, United StatesRole : Desktop Engineer · Full Time · Houston, Texas Onsite day 1 · Essential Functions:Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. · Provides Level 1 technical support while ...
-
Desktop Support
1 week ago
Adroit Partners, LLC Houston, United StatesJob Description · Job DescriptionResponsibilities:The Apple/Mac Desktop Support will assist with technology support and services for various departments throughout the organization including special IT projects and other duties as needed. Qualifications:Strong background in troub ...
-
Desktop Support Technician
5 days ago
Fragrance Deer Park, United States**Position Title**:Desktop Support Technician · **Department**:IT - Infrastructure Services · **Reports to**: Manager of IT · **Classification**:Hourly · **_______________________________________** · **COMPANY PROFILE** · **Job Overview**: · **RESPONSIBILITIES**: · - Provide tech ...
-
Desktop Support Technician
4 days ago
Tata Consultancy Services Houston, United States· • Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads. · • Onsite End User Device Management activities includes all core services · • Must be able to in ...
-
Desktop Support Analyst
1 week ago
Applicantz Houston, United StatesThis is a onsite role in Houston, zip code 77032 · We are working with a Fortune 200 Corporation which provides services and products to the upstream oil and natural gas industry and is one of the world's largest oil field service companies. · Looking for a Desktop Support Analys ...
-
Desktop Support Engineer
4 days ago
A&O IT Group Houston, United StatesThe role: · Handle Incidents and Service Requests and near desk IT support; · Provide services to End Users that include the following: · End User Devices including workstations, desktop PCs, laptop/notebook PCs, tablet PCs, · Collaboration and Communication services and devices ...
-
Desktop Support Technician
2 days ago
Apex Systems Houston, United StatesJob Description: · The main function of a desktop technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and ...
-
IT Desktop Support Administrator
6 days ago
The Hunton Group Houston, United States10555 Westpark Dr, Houston, TX 77042, USA | Salary | HG | Full Time · The Hunton Group in Houston, TX ( ) is seeking to hire a skilled and proactive IT Desktop Support Administrator to join our team. In this role, you will be responsible for providing technical assistance and da ...
-
Desktop Support Specialist
2 weeks ago
Kirksey Houston, United States· Desktop Support Specialist | Systems Administrator · Houston · IT · 1 - 3 years of experience · Kirksey Architecture is looking for a Systems Administrator / IT Support Specialist candidate to work full-time at our Houston office. · Our team is very strong technically and, ...
Executive Technology Desktop Support - Houston, United States - Eclaro
Description
Executive Technology Desktop SupportJob Number:
Use your skills where innovative technology solutions begin. Eclaro is looking for an Executive Technology Desktop Support for our client in Houston, TX.
Eclaro's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity
Position Overview:
Ashly Velasco
Ashly Velasco | LinkedIn
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.