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    Desktop Support Technician - Houston, United States - Apex Systems

    Apex Systems
    Apex Systems Houston, United States

    3 weeks ago

    Apex Systems background
    Technology / Internet
    Description

    Job Description:

    The main function of a desktop technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

    Job Responsibilities:

    • Update knowledge and skills to keep up with rapid advancements in computer technology.
    • Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
    • Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
    • Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.
    • Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.

    Skills:

    • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
    • Basic ability to work independently and manage one's time.
    • Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
    • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

    Education/Experience:

    • Bachelor's degree in computer science or related field or equivalent training/education required.
    • 3-5 years experience required.
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