- Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.
- Provides Level 1 technical support while configuring PCs for users
- Escalates problems and issues to a higher level of support as needed. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction.
- Processes timely and accurate information to ensure compliance with vendor warranty requirements.
- Adheres to client policies and procedures while maintaining the integrity of the customer's data.
- Maintains and updates work order tickets in client's ITSM tool.
- Coordinates across multiple departments/vendors to provide support.
- Interacts with the customer when responding to technical questions or requests for information.
- Maintains regular attendance.
- Other duties as assigned by management.
- 1-3 years of technical or related experience is preferred. Relevant education may substitute technical experience.
- Experience with various versions of Microsoft operating systems.
- Experience with various versions of Microsoft Office Suites.
-
IT Desktop Support
3 weeks ago
Dutech Systems Houston, United StatesTitle: Sr IT Desktop Analyst · Location : Houston,TX,USA,77032 · Under general supervision, applies a high level of Information Technology skills in direct support of Halliburton employees and partners. Troubleshoot complex desktop software and hardware problems. Provide desk-sid ...
-
IT Desktop Support
2 weeks ago
Puffer-Sweiven Houston, United StatesFor over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable sta ...
-
Desktop Support Technician
1 week ago
IT Solutions Inc Houston, United StatesRole: Windows Desktop Support · Location Houston, TX, and multiple other locations · 40+ positions · Open on C2C, W2 as · Windows Desktop Support, OS installation, small fixes, etc., · 6+ years experience, client location hence strict evaluation · **Job Type**: Contract · **Benef ...
-
Desktop Support Analyst
2 weeks ago
Radiantl Houston, United StatesUnder general supervision, applies a high level of Information Technology skills in direct support of Halliburton employees and partners. Troubleshoot complex desktop software and hardware problems. Provide desk-side and remote support in the use of systems in a LAN/WAN environme ...
-
Desktop Support Analyst
3 weeks ago
ClearpointCo. Houston, United StatesTTITLE: Desktop Support Analyst · LOCATION: West Houston · TYPE: Contract 3 Months contract could go contract to hire · RATE: $ $28.00 Per hour · SUMMARY: · Will follow documented processes and procedures to ensure quality controls and quality assurances are in place for all aspe ...
-
Desktop Support Specialist
3 weeks ago
Dehumidification Technologies, LP Houston, United States**The Business** · We are an industrial rental and service company that provides temporary temperature and humidity control solutions to an array of industries such as construction, industrial, and water damage restoration. As we continue to grow, we're seeking a talented Desktop ...
-
Desktop Support Technician
3 weeks ago
Resolvetech Solutions Houston, United States**Job Title: Desktop Support** · **Location: Houston, TX (Hybrid)** · **Duration: 2-3 Months Contract** · **Work Authorization: Must be USC or GC** · Basic/Required: · - 3+ years of direct experience in troubleshooting and supporting Microsoft Windows Operating Systems · - 3+ yea ...
-
Desktop Support Technician
6 days ago
Ovation Workplace Services Houston, United StatesDesktop Technician will provide day to day local · Pay: $35, $50,000.00 per year · **Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Paid time off · - Vision insurance · Schedule: · - 8 hour shift · - Monday to Friday · **Experience**: · - Desktop su ...
-
Desktop Support Technician
6 days ago
Ovation work place services Houston, United StatesDesktop Technician will provide day to day local · a) Provide first/second level contact and problem resolution for customer issues. · b) Work with Third Party Vendors to remediate complex AV issues as needed. · c) Provide timely communication on issue status and resolution. · d) ...
-
Desktop Support Specialist
4 days ago
BakerRipley Houston, United StatesAs a member of the Information Technology team, you will join an incredibly talented and hardworking Information Technology department dedicated to implementing and supporting the use of technology to advance BakerRipley's impact in the Houston region. · Installs, configures, and ...
-
Desktop Support Analyst Ii
2 weeks ago
DYOPATH Houston, United StatesDYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability ...
-
Desktop Support Technician Iii
1 week ago
Zachry Group Houston, United StatesThis position is responsible for ensuring customer satisfaction of end users and peers by resolving their reported technical issue in a vigorous, professional, and sincere manner. The Desktop Technician Level II ensures that service delivery adheres to company standards. This ind ...
-
IT Desktop Support and Inventory Specialist
4 days ago
Jacobs Engineering Group Inc. Houston, United States**Your Impact**: · Challenging Today. Reinventing Tomorrow. · - We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnersh ...
-
T4 Desktop Support Specialist
2 days ago
Innovien Solutions Houston, United StatesThis position will join one of our global clients in the aerospace and defense industry at one of their key sites, directly supporting a high visibility initiative throughout the organization to help streamline all end user support processes With this being such a large environme ...
-
Field Tech/ Desktop Support Technician
2 weeks ago
NTT DATA Houston, United States**Req ID**: 281324 · We are currently seeking a Field Tech/ Desktop Support Technician to join our team in Houston, Texas (US-TX), United States (US). · **Client Desktop Support Role Responsibilities**: · - Provide support for all client workstations and peripheral devices like p ...
-
Desktop Support
3 weeks ago
VC5 Consulting Houston, United StatesJob Title: Desktop Support Specialist · Location: Houston, TX 77002 · Hours: Standard · Onsite/Offsite: Onsite · Travel: Approximately 15-20% travel yearly, mainly within Houston for conferences, occasional visits to other locations such as Corpus Christi. Driving reimbursement p ...
-
Desktop Support
4 weeks ago
Ledgent Technology Houston, United StatesIT Desktop Support Technician · At least 2+ years of experience preferred but open to entry level candidates · AV monitoring & remediation, through familiarity with MS Windows, OS and office productivity suite · Ability to Troubleshoot the following · Hardware · Software · ...
-
Desktop Support
3 weeks ago
Insight Global Houston, United StatesJob Description · Insight Global is hiring a Desktop Support Technician to join our construction client. This is a 6 month Contract to Hire role located 100% on site in Houston, TX. This role will be responsible for windows imaging, software installs, printer installs, AV support ...
-
Desktop Support
1 week ago
Adroit Partners, LLC Houston, United StatesJob Description · Job DescriptionResponsibilities:The Apple/Mac Desktop Support will assist with technology support and services for various departments throughout the organization including special IT projects and other duties as needed. Qualifications:Strong background in troub ...
-
Desktop Support
6 days ago
QUANTUM WORLD TELE SERVICES PRIVATE LIMITED Deer Park, United StatesExperience in handling and liaising with multiple vendors/Partner/Teams. · - Solid knowledge of data communication and networking internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory. Knowledge of JAMF, Microsoft SCC ...
Desktop Support - Houston, United States - Diverse Lynx
Description
Role : Desktop EngineerFull Time
Houston, Texas Onsite day 1
Essential Functions:
Must have a high school diploma or equivalent; College degree in a related field is preferred.