Desktop Support Technician - Deer Park, United States - Fragrance

Fragrance
Fragrance
Verified Company
Deer Park, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position Title:
Desktop Support Technician


Department:
IT - Infrastructure Services


Reports to:
Manager of IT


Classification:
Hourly


_______________________________________

COMPANY PROFILE

Job Overview:


RESPONSIBILITIES:


  • Provide technical support for onsite and remote users for all desktop hardware and software.
  • Configure, install, upgrade, maintain, and troubleshoot supported hardware and software including PCs, printers, handheld Android scanners, and phones.
  • Perform user moves between desks including desktops, monitors, printers, and other equipment as needed. (Must be able to lift 50 lbs and crawl under desks and tables)
  • Onboard and offboard employees including the provisioning and deprovisioning of users in Active Directory, Microsoft 365 (formally Office 365), VOIP telephones and other accounts and services.
  • Assist with other technology related projects, deployments, and issues as directed.
  • Take part in afterhours oncall and weekend rotation.
  • Be available to work extended hours during the retail holiday season and other periods of high volume.
  • Perform occasional travel, when necessary, between retail store sites.

SKILL REQUIREMENTS (Proficiency Required)

  • Installing, upgrading, and repairing PC desktops, laptops, and printers. (Mac / OS X a plus)
  • Supporting, upgrading and troubleshooting Windows 10.
  • Active Directory: Experience administering Active Directory user accounts and groups.
- iOS and Android mobile devices. (Zebra Android Handheld Scanners a plus)

  • Supporting and Troubleshooting basic network connectivity, WiFi, and VPN issues.
  • Strong analytical problemsolving skills.

LIMITATIONS AND DISCLAIMER

  • The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position._

FRAGRANCE

COM BENEFITS:

  • Medical, Dental, Vision Insurance
  • PTO and Paid holidays
  • Short Term Disability
  • Life Insurance
  • Accident & Critical Illness
  • Flexible Spending Account
  • 401(k) Retirement Savings Plan and match
  • Employee Discounts

This is a direct hire. No agencies or recruiters please
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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