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    Senior People Business Partner - Olympia, United States - Outreach

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    Description

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    Senior People Business Partner - Customer Experience
    Seattle, WA / People

    HR / Full-Time

    ***Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each others assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups


    women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.

    ***
    The Role
    Outreach is looking for a dynamic Senior People Business Partner (PBP) to join our People Experience team. The Sr.

    PBP will be a strategic advisor to the Customer Experience team (Customer Success, Professional Services, Solutions Consulting, Technical Support) in our Seattle HQ and global offices.

    The successful candidate will be instrumental in partnering with the business leaders in the design and execution of their organizational goals, including organizational design, coaching, and considerable focus on scaling for growth and culture retention.

    Youll be responsible for making a significant impact on the Customer Experience organization and you excel in a fast-paced, high engagement environment with extraordinary desire to innovate.

    You will be partnering closely with leadership and providing hands-on and strategic input, insight, and advice with respect to coaching both leaders and employees, performance management, compensation, conflict management, organizational change, engagement, and DEI.

    You are someone who can drive people initiatives, mentor others across the PBP team, and develop effective relationships across all levels of the organization.


    About The People Team
    The People team is fundamental to building and growing amazing Outreach teams. We are champions of promoting an environment that lives by the Outreach values.

    If you want to be part of fostering and owning employee experience and culture, and assisting internal customers with growing their teams, then this is the place for you.


    Location: West Coast is preferred, but we are open to remote. #LIremote + Offering thought leadership regarding organizational and people-related strategy and execution

    • Collaborating with business leadership and the broader People Team to champion and accelerate a culture of excellence in which people feel engaged, accountable and inspired to deliver top business results
    • Partnering with leaders at multiple levels to strategize, design, brainstorm, develop, and execute people strategies and activities that champion growth, innovation, and organizational effectiveness
    • Partnering with L&D, Benefits, Compensation, and Talent Acquisition teams to continually develop relevant and engaging people programs; applicable metrics are regularly assessed to signal the right level of adoption and program success - iterate programs as needed
    • Designing, building, and implementing programs, processes, and tools to help set managers and employees up for success
    • Assessing the people needs in areas such as performance management, employee relations, compensation, career development, and leadership
    • Analyzing and facilitating leadership and culture initiatives. Using influence and coaching skills to cultivate a culture that reflects our core values
    • Developing people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction
    • Leading people processes (performance calibration, merit cycle, promotions, engagement survey)
    • 7 years of people Business Partner experience in a fast-paced, global start-up environment
    • Bachelor's degree in Human Resources, Psychology, Business or any other related field preferred
    • You have the ability to achieve results in a fast-paced environment and navigate leaders through a variety of organizational changes
    • Knowledge of people policies, procedures, compliance and practices and experience in developing, executing and maintaining people projects and programs
    • Demonstrated analytical thinking, problem solving and decision making skills
    • Ability to listen and understand the needs of the employees and leaders alike
    • Ability to stylistically adapt communication based on audience
    • Strong negotiation and conflict resolution skills as well as excellent interpersonal and leadership coaching skills

    Why Youll Love It Here
    Generous medical, dental, and vision coverage for full-time employees and their dependents

    Flexible time off

    401k to help you save for the future

    Company-organized and personal paid volunteer days to support the community that supports us

    Fun company and team outings (or virtual events these days) because we play just as hard as we work

    Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans

    A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

    Employee referral bonuses to encourage the addition of great new people to the team

    Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is)

    Were an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

    #J-18808-Ljbffr


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