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Call Center Representative
3 weeks ago
People's Family of Corporations St. Louis, United StatesJob Description Summary: · Call Center Representative is responsible for confirming and rescheduling appointments in the NextGen system for new and established PHC consumers by phone. All appointment must be schedule in accordance with appointment guidelines. · Essential Duti ...
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Contact Center Representative
6 days ago
Spire St Louis, United StatesSummary · Spire is seeking a CX Agent (a.k.a. Customer Service Representative) to assist Missouri customers start, stop, or transfer gas service, pay their bills, diagnose, and resolve complex billing issues, and promptly schedule emergency service orders. As a representative, y ...
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Call Center Representative
2 weeks ago
Peoples Health Centers Family of Companies Saint Louis, United StatesSummary: · Call Center Representative is responsible for confirming and rescheduling appointments in the NextGen system for new and established PHC consumers by phone. All appointment must be schedule in accordance with appointment guidelines. · Essential Duties and Responsibilit ...
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Call Center Representative
2 weeks ago
Peoples Family of Corporations Saint Louis, United StatesJob Description · Job DescriptionSummary: · Call Center Representative is responsible for confirming and rescheduling appointments in the NextGen system for new and established PHC consumers by phone. All appointment must be schedule in accordance with appointment guidelines. · ...
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Call Center Representative
4 weeks ago
People's Family of Corporations St Louis, United StatesJob Description · Summary: · Call Center Representative is responsible for confirming and rescheduling appointments in the NextGen system for new and established PHC consumers by phone. All appointment must be schedule in accordance with appointment guidelines. · Essential Du ...
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Guest Service Call Center Representative
2 weeks ago
Kennelwood Inc Saint Louis, United StatesKennelwood Pet Resorts is looking for a Guest Service Call Center Representative to be a part of a growing industry leader pet care business. This role will support Kennelwood Pet Resorts through customer service and sales functions as the first point of contact for reservations, ...
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Call Center Representative
4 weeks ago
247 Headhunting Saint Louis, United StatesJob Description · Job DescriptionJob Title: · Call Center Representative · Contract Duration: · 6+ Months (possible contract to hire) · Pay Rate: $20/hr · Location: · Remote - Must reside in US · Work Hours: · Business Hours · Qualifications/Skills Needed: · 2-3 years managed car ...
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Call Center Representative
3 weeks ago
Medix St Louis, United StatesWe are hiring for a Patient Scheduler/Call Center Rep ONSITE for a clinic in the Creve Coeur, MO area · Duties and responsibilities: · Scheduling appts · Rescheduling appts · Collecting demographics · Collecting insurance · Verifying insurance · Inbound calls · There is ...
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Contact Center Representative
6 days ago
Spire Energy St Louis, United StatesSpire is seeking a CX Agent (a.k.a. Customer Service Representative) to assist Missouri customers start, stop, or transfer gas service, pay their bills, diagnose, and resolve complex billing issues, and promptly schedule emergency service orders. As Representative, Customer Exper ...
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Contact Center Representative
1 week ago
Spire Inc. Saint Louis, United States Full timeSummary · Spire is seeking a CX Agent (a.k.a. Customer Service Representative) to assist Missouri customers start, stop, or transfer gas service, pay their bills, diagnose, and resolve complex billing issues, and promptly schedule emergency service orders. As a representative, yo ...
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Call Center Representative PRN Day Shift
2 weeks ago
SSM Health St Louis, United StatesIts more than a career, its a calling. · MO-SSM Health Corp Lake Drive 1173 · Worker Type: · PRN · Job Highlights: · PRN Role - Day Shift · Job Summary: · Answers incoming calls and performs triage of inquiries. · Job Responsibilities and Requirements: · PRIMARY RESPONSI ...
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Call Center Representative FT
2 weeks ago
SSM Health St Louis, United StatesIt's more than a career, it's a calling. · MO-SSM Health Corp Lake Drive 1173 · Worker Type: · Regular · Job Highlights: · -Department: Patient Services · -Schedule: M-F Day Shift | No Weekends or Holidays REMOTE after (90) Days · -Starting Pay: 15+/hr. (Offers are based o ...
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Call Center Representative
2 weeks ago
Ultimate Staffing Creve Coeur, United StatesJoin Our Team as a Call Center Representative · Are you an organized, detail-oriented individual with a knack for effective communication? Do you thrive in a fast-paced, high-volume environment? Ultimate Staffing is partnering with a rapidly growing leader in the specialty drug b ...
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Call Center Representative
4 weeks ago
Senior Health Solutions Saint Charles, United StatesCompany Overview · Senior Health Solutions is a state licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients. · Job Summary · As a Call Center Representative ...
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Appointment Center Representative
2 weeks ago
Woods Basement Systems Inc Collinsville, United StatesJob Description · Job DescriptionPOSITION SUMMARY · Has primary telephone contact with our customers, potential customers, and other parties for setting sales appointments leads, scheduling annual maintenance, and following up on a variety of issues. Supports the company's manage ...
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Call Center Representative
3 weeks ago
Ideal Eye Surgery O'Fallon, United StatesJob Description · Job DescriptionJoin Our Team as a Call Center Representative · Are you an excellent communicator with a passion for providing outstanding customer service? At Ideal Eye Surgery, we're committed to delivering exceptional patient care and ensuring a seamless exper ...
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Call Center Representative
1 week ago
Jerry Kelly Heating and Air Conditioning, Inc Saint Charles, United StatesJob Description · Job DescriptionDescription: We are currently seeking a detail-oriented, customer-focused Customer Service Representative to join our team. The individual in this role will be responsible for managing service calls, customer calls, dispatching technicians, and op ...
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Appointment Center Representative
3 weeks ago
Helitech Waterproofing Caseyville, United StatesJob Description · Job DescriptionCompany Overview: · Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our cus ...
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Member Support Center Representative
2 weeks ago
1ST MIDAMERICA CREDIT Wood River, United States Full timeJob Description · Job Description1st MidAmerica Credit UnionStructured Compensation - Job DescriptionMember Support Center RepresentativeData Year: 2024 · Prepared On: 05/14/2024 · Role: To assist members and potential members with their telephone requests; explains services, res ...
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Dentist – DDS
3 weeks ago
Aspen Dental Saint Louis, United States Full timeAt Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will h ...
Collections Call Center Representative - Saint Louis, United States - Enova
Description
Job Description
Job DescriptionWe are seeking Collections Representatives for our upcoming classes
This role is entirely remote, with a requirement for candidates to reside within 100 miles of Chicago, IL or in IA, MO, WI, and WY.
About the role:
Enova operates multiple consumer lending brands, each with distinct offerings and customer criteria. In the role of a Collections Representative, you will specialize in one brand through our comprehensive 4-week training program. Following the completion of training, your responsibilities will involve reaching out to customers, identifying solutions, and assisting them in maintaining consistent loan payments. This role requires comfort and proficiency in working with customers through challenging situations.
Responsibilities:
• Efficiently manage both incoming and outgoing calls to address customers with overdue loan payments
• Work with customers to find solutions for overdue accounts, negotiate payment plans, and facilitate arrangements for bringing accounts up to date
• Address customer concerns and resolve issues related to overdue payments, demonstrating empathy and professionalism
• Maintain effective communication with customers, explaining the consequences of overdue payments and providing assistance in resolving financial issues.
• Update and maintain accurate records of customer interactions, payment arrangements, and any other relevant information in Enova's database
Requirements:
• 1 or more years of collections experience
• Experience in a call center setting is preferred
• Proficient in phone communication and verbal skills, with a keen ability to actively listen
• Familiarity with CRM systems and their practices
• Customer-centric approach with adaptability to various personality types
• Strong multitasking abilities, adept at setting priorities and managing time effectively