- Ensure customer service call are answered in a timely, professional, and efficient manner
- Knowledgeable of all products and services offered
- Maintain awareness of all promotions and advertisements and up-sell to customers
- Communicate with clients, guests, and co-workers in a professional and courteous manner
- Handle and resolve customer complaints
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Handle payment transactions
- Data entry and maintenance of customer/potential customer data base
- High energy level
- Ability to stand and/or walk for extended periods of time
- Ability to lift at least 40 lbs on a regular basis and up to 50 lbs on occasion
- Ability to walk dogs of all sizes on leashes
- Comfortable working around pet hair and dander
- A passion for animals
- Ability to work a flexible schedule including weekends and holidays
- Previous experience in call center or multi-phone environment preferred
- Health, Dental and Vision Insurance
- Weekly paychecks
- Training and growth potential
- 401k plus employer match
- Paid time off and paid holidays
- Free Pet Boarding and Dog DayCamp
- Discounts on Training and Grooming
- Bring your dog to work with you
- Benefits may vary per position and department
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Call Center Representative
1 week ago
Peoples Health Centers Family of Companies Saint Louis, United StatesSummary: · Call Center Representative is responsible for confirming and rescheduling appointments in the NextGen system for new and established PHC consumers by phone. All appointment must be schedule in accordance with appointment guidelines. · Essential Duties and Responsibilit ...
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Call Center Representative
3 weeks ago
People's Family of Corporations St Louis, United StatesJob Description · Summary: · Call Center Representative is responsible for confirming and rescheduling appointments in the NextGen system for new and established PHC consumers by phone. All appointment must be schedule in accordance with appointment guidelines. · Essential Du ...
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Call Center Representative
3 weeks ago
247 Headhunting Saint Louis, United StatesJob Description · Job DescriptionJob Title: · Call Center Representative · Contract Duration: · 6+ Months (possible contract to hire) · Pay Rate: $20/hr · Location: · Remote - Must reside in US · Work Hours: · Business Hours · Qualifications/Skills Needed: · 2-3 years managed car ...
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Call Center Representative
2 weeks ago
People's Family of Corporations St. Louis, United StatesJob Description Summary: · Call Center Representative is responsible for confirming and rescheduling appointments in the NextGen system for new and established PHC consumers by phone. All appointment must be schedule in accordance with appointment guidelines. · Essential Duti ...
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Contact Center Representative
7 hours ago
Spire Energy St Louis, United StatesSpire is seeking a CX Agent (a.k.a. Customer Service Representative) to assist Missouri customers start, stop, or transfer gas service, pay their bills, diagnose, and resolve complex billing issues, and promptly schedule emergency service orders. As Representative, Customer Exper ...
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Call Center Representative
1 week ago
Peoples Family of Corporations Saint Louis, United StatesJob Description · Job DescriptionSummary: · Call Center Representative is responsible for confirming and rescheduling appointments in the NextGen system for new and established PHC consumers by phone. All appointment must be schedule in accordance with appointment guidelines. · ...
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Call Center Representative
2 weeks ago
Medix St Louis, United StatesWe are hiring for a Patient Scheduler/Call Center Rep ONSITE for a clinic in the Creve Coeur, MO area · Duties and responsibilities: · Scheduling appts · Rescheduling appts · Collecting demographics · Collecting insurance · Verifying insurance · Inbound calls · There is ...
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Contact Center Representative
2 days ago
Spire Inc. Saint Louis, United States Full timeSummary · Spire is seeking a CX Agent (a.k.a. Customer Service Representative) to assist Missouri customers start, stop, or transfer gas service, pay their bills, diagnose, and resolve complex billing issues, and promptly schedule emergency service orders. As a representative, yo ...
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Collections Call Center Representative
3 weeks ago
Enova Saint Louis, United StatesJob Description · Job DescriptionWe are seeking Collections Representatives for our upcoming classes · This role is entirely remote, with a requirement for candidates to reside within 100 miles of Chicago, IL or in IA, MO, WI, and WY. · About the role: · Enova operates multiple c ...
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Call Center Representative FT
1 week ago
SSM Health St Louis, United StatesIt's more than a career, it's a calling. · MO-SSM Health Corp Lake Drive 1173 · Worker Type: · Regular · Job Highlights: · -Department: Patient Services · -Schedule: M-F Day Shift | No Weekends or Holidays REMOTE after (90) Days · -Starting Pay: 15+/hr. (Offers are based o ...
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Call Center Representative PRN Day Shift
1 week ago
SSM Health St Louis, United StatesIts more than a career, its a calling. · MO-SSM Health Corp Lake Drive 1173 · Worker Type: · PRN · Job Highlights: · PRN Role - Day Shift · Job Summary: · Answers incoming calls and performs triage of inquiries. · Job Responsibilities and Requirements: · PRIMARY RESPONSI ...
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Appointment Center Representative
2 weeks ago
Helitech Waterproofing Caseyville, United StatesJob Description · Job DescriptionCompany Overview: · Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our cus ...
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Call Center Representative
1 week ago
Ultimate Staffing Creve Coeur, United StatesJoin Our Team as a Call Center Representative · Are you an organized, detail-oriented individual with a knack for effective communication? Do you thrive in a fast-paced, high-volume environment? Ultimate Staffing is partnering with a rapidly growing leader in the specialty drug b ...
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Call Center Representative
3 weeks ago
Senior Health Solutions Saint Charles, United StatesCompany Overview · Senior Health Solutions is a state licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients. · Job Summary · As a Call Center Representative ...
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Dentist – DDS
2 weeks ago
Aspen Dental Saint Louis, United States Full timeAt Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will h ...
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Customer Service Representative
1 week ago
AAA Missouri Saint Louis, United States Full timeCustomer Service Representative - InsuranceExcited to grow your career? · We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is ...
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Pediatric Dentist
1 week ago
BJC HealthCare Saint Louis, United States Full timeAdditional Information About the Role · St. Louis Children's Hospital is seeking a Pediatric Dentist to join the team. · 8:00 AM to 4:30 PM or 9:00 AM to 5:00 PM (depending on patient volume) · Call is rotating holidays with 3 other Dentists · Outpatient, inpatient and surgeries ...
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BJC HealthCare Saint Louis, United States Full timeAdditional Information About the Role · St. Louis Children's Hospital and Healthy Kids Express Dental Program is seeking a Community Outreach Dentist to join our growing team. · #LI-JB2 · BJC Childrens Hospital Healthy Kids Program serves thousands of patients every day across th ...
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Call Center Representative
4 weeks ago
Senior Health Solutions St Charles, United StatesCompany Overview · Senior Health Solutions is a state licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality servicetoour clients. · Job Summary · As a Call Center Representative, emp ...
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Appointment Center Representative
1 week ago
Woods Basement Systems Inc Collinsville, United StatesJob Description · Job DescriptionPOSITION SUMMARY · Has primary telephone contact with our customers, potential customers, and other parties for setting sales appointments leads, scheduling annual maintenance, and following up on a variety of issues. Supports the company's manage ...
Guest Service Call Center Representative - Saint Louis, United States - Kennelwood Inc
Description
Kennelwood Pet Resorts is looking for a Guest Service Call Center Representative to be a part of a growing industry leader pet care business.
This role will support Kennelwood Pet Resorts through customer service and sales functions as the first point of contact for reservations, customer concerns, and generating additional sales.
The goal in this position is to provide quality and efficient service to every customer by recognizing the needs and recommending Kennelwood Pet Resorts products and services.
Essential duties and responsibilities:
Qualifications:
This description is representative only and is not exhaustive of all the tasks this position may be required to perform.
Since the beginning, Kennelwood has been a leader in the pet care industry being the first to introduce pet services like Shed-X and Doggie DayCamp and continues the tradition by offering services such as training, grooming, dog daycamp, and boarding.
Kennelwood has nine convenient pet resort locations as well as a Kennelwood Academy for Dog Training Professionals.Kennelwood continues to be an industry leader and has the philosophy that the experiences we create form connections that build trust and confidence.
Join our team and be a part of the tradition and contribute to the lives of the pets entrusted in our care
Guest Service Call Center Representative professionals in St. Louis
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Natahja Lawrence
Customer service representative