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    Call Center Representative FT - St Louis, United States - SSM Health

    SSM Health background
    Description

    It's more than a career, it's a calling.

    MO-SSM Health Corp Lake Drive 1173

    Worker Type:

    Regular

    Job Highlights:

    -Department: Patient Services

    -Schedule: M-F Day Shift | No Weekends or Holidays REMOTE after (90) Days

    -Starting Pay: 15+/hr. (Offers are based on years of experience and equity for this role.)

    -Sign On Bonus: Available for external qualified candidates

    -Location: St. Louis MO

    Job Summary:

    Answers incoming calls and performs triage of inquiries.

    Job Responsibilities and Requirements:

    PRIMARY RESPONSIBILITIES

    • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
    • Collects relevant caller data to assist with measurement, tracking and reporting activities.
    • Track inquires, questions and answers and provide resolution.
    • May perform clerical or administrative duties.
    • Performs other duties as assigned.

    EDUCATION

    • High school diploma or equivalent work experience

    EXPERIENCE

    • No experience required

    PHYSICAL REQUIREMENTS

    • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
    • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
    • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
    • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
    • Frequent keyboard use/data entry.
    • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
    • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
    • Rare climbing.

    REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

    • None

    Department:

    Work Shift:

    Day Shift (United States of America)

    Scheduled Weekly Hours:

    40

    SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. )



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