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East Alton

    Loan Center Representative- Full Time and Part Time - East Alton, United States - 1ST MIDAMERICA CREDIT

    1ST MIDAMERICA CREDIT
    1ST MIDAMERICA CREDIT East Alton, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    1st MidAmerica Credit Union has over 87 years of history servicing members of the Metro East, Illinois and Kansas City areas. We have 11 branches currently throughout the area servicing over 60,000 residents in 31 counties

    We are looking for detail-oriented individuals to fill our Loan Center Representative position at our East Alton Branch.

    Full Time and Part Time Openings Available
    Role: To administratively assist consumer loan applicants with their loan applications submitted online and by telephone. Provide clerical and administrative support needed to process and close member loans via DocuSign. Ensure accuracy and completeness of all loan applications, documentation and lien perfection. Assist applicants with additional lending needs through member application interview process.

    Essential Functions & Responsibilities:

    Responsible for maintaining online and telephone loan applications including HELOC's, in an accurate and timely manner. Contact applicants to compete loan applications, verify collateral and prepare loan for review by credit analyst. Contacts member regarding decision and arranges closing via DocuSign or branch to complete funding of loan.

    Responsible for generating loan production by outbound calling efforts.

    Identifies member's need for ancillary products and payment protection. Identify cross sell opportunities for additional loan products and services based on individual member needs.

    Other duties as assigned

    Performance Measurements:1.To provide prompt, accurate, courteous, friendly, timely and professional service to all applicants.2.Prepare files for underwriting. To produce loan documents, reports, and new accounts in a timely fashion, with accuracy.3.To maintain a working knowledge of the credit union's loan standards and governmental regulations.4.To maintain a dependable record of attendance and timeliness.

    Knowledge and Skills:ExperienceOne year to three years of similar or related experience.

    EducationA high school education or GED.Interpersonal SkillsWork involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.

    Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
    Other SkillsMust have good oral and written communication skills.
    Proficient with Microsoft products (Outlook, Word, Excel)
    Proficient with 10-key calculator, typewriter, and keyboard skills.
    Physical Requirements
    Work Environment

    Disclaimer: Must be able to work and travel to different credit union locations as determined by management.
    This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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