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    Call Center Representative - Saint Louis, United States - 247 Headhunting

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    Description

    Job Description

    Job Description

    Job Title:
    Call Center Representative

    Contract Duration:
    6+ Months (possible contract to hire)
    Pay Rate: $20/hr
    Location:
    Remote - Must reside in US

    Work Hours:
    Business Hours


    Qualifications/Skills Needed:
    2-3 years managed care setting, medical office or facility setting with demonstration of medical administration duties
    Thorough knowledge of customer serice, utilzation review or claism processing practices in managed care environment
    Operation of office equipment such as a personal computer
    Knowledge of medical terminology
    Time management and organizational skills are a MUST
    Excel

    Day to Day Responsibilities of Role:
    Assist in activities related to the medical and psychological aspects of utilization and coordinated care
    Outreach attempts via telephone to members assigned each day
    Consistently updating an excel spreadsheet with member assignments listed
    Consistent communication with supervisor
    With each phone call- documentation is required in Virtual Health



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