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    operation manager - Houston, United States - Pinnacle Logistics

    Pinnacle Logistics
    Pinnacle Logistics Houston, United States

    1 day ago

    Default job background
    Salary Full time
    Description

    Responsibilities:


    • Deliver excellence in service


    • Lead Transportation/Service management Teams in multiple locations regionally and nationwide


    • Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies


    • Foster a "safety first" culture through awareness, training, and accountability


    • Establishes and maintains positive employee relations and excellent internal communication


    • Establish a culture of continuous improvement and learning to drive thought leadership and high customer service levels while driving to a low-cost operating model


    • Assist Senior management in developing and implementing programs to increase staff retention


    • Direct and implement strategic corporate and local initiatives


    • Direct and monitor daily operations to assure services are performed efficiently and in accordance with appropriate regulations, standard operating procedures, policies, and guidelines


    • Monitor operational metrics and compliance guidelines throughout the network and ensure all local, state, and federal regulations are met


    • Provide accurate and timely submission of key quality, financial, and safety reports


    • Ensure efficient utilization of assets to streamline operating costs.


    • Develop and support new operational initiatives to streamline processes and reduce costs


    • Coordinate quarterly business review with Local Managers to evaluate the performance


    • Foster a supportive work environment


    • Monitor daily, weekly, and monthly KPI's that drive performance and accountability


    • Assist senior management with every aspect of developing, managing, and growing the business


    • Assist managers Develop local budgets and review local P&L


    • Review and supervise vendor contracts and payments, including leases, insurances, etc.


    • Manage vendor communications and maintains a relationship


    • Strive for continuous improvement of overall fleet operations Qualifications Education/Experience


    • Ensure the quality management system procedures and processes are implemented and maintained throughout the network


    • Perform other related duties as assigned

    Required skills and Experience:

    · Minimum of 10 years of experience, with at least 5 years in senior leadership positions in the supply chain, logistics, and distribution.

    · Minimum of 5 years' experience managing a professional logistics staff.

    · Experience across multiple logistics operations elements, including all modes of transportation, fleet, distribution, ecommerce fulfillment, and network optimization.

    · Experience identifying and implementing new transportation processes and systems.

    · Critical Competencies for Success include expertise in Dedicated Fleet Operations, Truckload, LTL, Intermodal, and 3PL relationships.

    · Excellent communication and presentation skills, effectively present information and respond to questions from managers, clients, and vendors.

    · Strong business and financial acumen.

    · Availability to travel up to 50-60% of the time.

    Education and Training

    · Bachelor's degree preferred

    · Bilingual English/Spanish a plus

    · knowledge of logistics-related systems (TMS, PMS, WMS, etc.)

    · Experience with Microsoft Office and CRM software (SalesForce)

    · Experience in supply chain management in a distribution environment

    · Experience in an AS9100 or ISO environment

    · Working knowledge of financial accounting and human resources practices

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